Parts Advisor

Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry.

Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.

Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients.

Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.

Requirements

• Basic level in Microsoft Word and Excel.
• Experienced in warehouse operations (preferred).
• Possession of a forklift license.
• Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
• Demonstrates professional phone etiquette and effectively manages email inquiries.
• Detail-oriented, diligent, positive, a strong team player, and highly reliable.