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[AMO] Sr Manager, Commercial Operations & Strategy

Johnson & Johnson.com

Office

JP007 Tokyo J&J Headquarter, Japan

Full Time

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Enterprise Management

Job Sub Function:

Commercial Management

Job Category:

People Leader

All Job Posting Locations:

Chiyoda, Tokyo, Japan

Job Description:

1. Sales Operation

・ Leading sales data management to support sales activities for achieving BP, driving business for mid term

・ Responsible for Distributor management in terms of quality management, compliance (due diligence), and rebate contracts

・ Planning and execution of Sales Programs / Financial Programs for distributors & Hospital/Clinics with preparation and management of contract format ・ Prepare Sales Incentive program based on BP to drive business

・ Plan and execute sales campaign to accelerate sales according to market situation and sales trends

・ Manage capital assets consignment (compliance / BP) 

2. Sfe

・ Analyze sales performance per accounts and provide periodical reports & insights to support Sales & Marketing strategy planning and execution with customer & market data collected.

・ Lead and enhance SFE & CRM data management & operation efficiency to achieve BP and drive business.

・ Deploy, optimize and maintain sales processes and tools to drive business strategies and initiatives.

3. Commercial Operation

・ Take a critical role in designing and monitoring commercial approach and translating strategic objectives into operational plans

・ Support local SCM by collaborating with Sales & Marketing, Planning and Deliver team and the other functions to maintain product supply and inventory at proper level based on BP

・ Set and manage commercial operation rules to optimize Shipment, Consignment, and Inventory management in order to prevent back orders and excessive inventory

・ Provide the constructive suggestions to improve efficiency in commercial operation, prioritize items to be improved, take leads for execution of projects, and track progress and results to make sure of improvement in customer satisfaction and efficiency of commercial operation.

・ Lead to introduce the global project relating commercial operation system (ex. EyeScan) in Japan

4. Strategic Planning & Execution

・ Work with Sales and Marketing and the other key functions in the organization to generate commercial strategy and business plan

・ Lead strategic planning initiatives, ensure successful execution by tracking progress and developing action plans for driving performance

・ Review and drive business performance by market & business insights development, opportunity & risk assessment

・ Develop KPIs and Generate business performance reports to monitor and improve business performance

5. People Development & Management in Commercial Excellence Organization

・ Build and provide the vision of organization

・ Maintain strong team engagement to deliver high quality, high performance and best results of the organization.

・ Develop and maintain healthy pipeline of successor of CommEx Organization

・ Provide development opportunity to individuals to help them grow to achieve long-term organizational goal.

[AMO] Sr Manager, Commercial Operations & Strategy

Office

JP007 Tokyo J&J Headquarter, Japan

Full Time

September 29, 2025

company logo

Johnson & Johnson

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