Office and People Operations Partner (Maternity Cover)

payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.

This role is about:
We are seeking an organized, proactive, and people-oriented Office and People Operations Partner to support both our HR and office management functions. This is a maternity cover, 12-month contract. The role will be key in enhancing employee experience, maintaining office efficiency, and fostering a positive and productive work environment. The ideal candidate will be adept at managing employee relations, benefits, and office operations, while ensuring compliance with UK labor laws and contributing to a strong company culture.

Location: London, UK

Reporting Line: Group Chief People Officer

Key Responsibilities:

• Manage employee benefits and perks, ensuring they are competitive, compliant, and tailored to employee needs.
• Organize employee recognition activities, team-building events, and other initiatives to foster a positive and engaging work culture.
• Conduct employee surveys, collect feedback, and implement strategies to improve engagement and satisfaction.
• Support professional development and training programs aligned with the company’s objectives.
• Manage documentation and agreements throughout the employee lifecycle, including onboarding, performance evaluations, and offboarding.
• Facilitate onboarding processes, conduct orientations, and manage office access for new hires.
• Handle employee relations matters, including grievances and conflict resolution, while ensuring alignment with company policies.
• Maintain compliance with UK labor laws, workplace safety regulations, and immigration procedures.
• Oversee the daily operations of the office, including coordinating with vendors, managing supplies, and ensuring a well-functioning work environment.
• Organize business travel logistics and support employees with travel needs.
• Manage the office layout, desk assignments, and facilities to accommodate employee requirements and promote productivity.
• Coordinate maintenance and health and safety checks, ensuring the office complies with regulations and standards.
• Administer the HRIS, ensuring accurate and secure management of employee records.
• Track attendance and manage payroll documentation, ensuring timely and accurate processing.
• Support budget tracking and expense management, ensuring HR and office-related expenditures stay within limits.
• Coordinate CSR activities and company involvement in community initiatives, promoting a positive company image.
• Assist with any other tasks necessary to support the People (HR) and office functions, contributing to the overall success of the office and the team.

Key Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, Facilities Management, or a related field.
• HR and Office Operations Experience: Experience in HR operations and office management, with familiarity in HR processes and office administration best practices.
• HRIS and Data Management: Proficiency with HRIS systems for secure and accurate employee record management.
• Office Management Skills: Ability to manage office facilities, vendors, and supplies to create a smooth-running work environment.
• Knowledge of Employment and Safety Laws: Basic understanding of local labor and safety regulations to ensure compliance.
• Communication and Interpersonal Skills: Strong ability to engage with employees and foster a positive workplace culture.
• Adaptability and Problem Solving: Ability to work independently and as part of a team, with a proactive approach to resolving challenges.
• Microsoft Office Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint).
• Event and Travel Coordination: Experience organizing team events and handling travel logistics

The perks of being a payabl.er:

• Grow Without Limits: Our environment is all about nurturing your talents and fueling your ambition with endless opportunities for professional development.
• Multicultural Workplace: Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard
• Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.
• Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter.
• Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth. 
• Transportation Allowance: After successfully completing your probation period, receive an additional £150 per month as a transportation allowance, added to your salary.
• Uber Eats Meal Allowance: Receive a £150 Uber Eats allowance, credited to your Uber Eats account every month to enjoy delicious meals.
• Learning Budget: You’ll benefit from an Annual Learning Budget for professional development (eligible after probation).
• On-site Team Connections – From onboarding onwards, you will have opportunities to meet your manager and colleagues in person through team on-sites, business trips, and company-wide gatherings.

🧭Hiring Process:

• Initial Interview – A 30–40 minute conversation with our Talent Acquisition team to discuss your background, experience, and career goals.
• In-Depth Discussion – A 60-minute interview with the Hiring Manager, our Group Chief People Officer, to explore your skills, achievements, and alignment with the role. 
• Meet Our Leadership – A 30–40 minute conversation at our UK office with our UK CEO to gain further insight into our vision and business priorities.

Ready to Join Us?

Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team!

If this role seems like a good match, please submit your resume all applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at https://www.payabl.com/privacy-policy.