Head of Facilities Management

Make the Difference — every task, every challenge, every day.

We’re looking for a strategic and experienced Head of Facilities Management to lead the delivery of safe, sustainable, and high-quality environments across our 36 retirement villages and aged care sites throughout New Zealand.

Reporting to the Chief Property Officer, this senior leadership role is responsible for shaping and executing a national facilities strategy that enhances resident wellbeing, ensures compliance, and drives operational excellence. You’ll lead a geographically dispersed team, oversee capital projects and refurbishments, and champion sustainability and innovation in everything you do.

What You’ll Be Doing

• Strategic Leadership: Develop and deliver a multi-year facilities strategy aligned with organisational goals and resident needs.
• Team Leadership: Inspire and mentor Regional Facilities Managers and site teams, fostering a culture of collaboration, care, and continuous improvement.
• Asset Management: Oversee lifecycle planning, maintenance, and presentation of all buildings, infrastructure, and communal spaces.
• Capital Projects: Lead the delivery of major refurbishments and upgrades, ensuring projects are completed on time, on budget, and to specification.
• Compliance & Risk: Ensure all sites meet health, safety, building, and environmental regulations, with proactive risk management.
• Vendor Management: Build strong relationships with contractors and service providers, ensuring quality and value-aligned delivery.
• Financial Oversight: Manage operational and capital budgets, drive cost efficiencies, and support long-term financial sustainability.
• Sustainability Leadership: Champion environmental stewardship across energy, water, waste, and procurement practices.
• Resident Engagement: Communicate effectively with residents and village teams, ensuring facilities support wellbeing and satisfaction.
• Emergency Preparedness: Lead the development and testing of emergency response plans across all sites.
• Technology Adoption: Drive the implementation of digital tools and systems, including CMMS, to enhance reporting and decision-making.

What You’Ll Bring

• 8–10 years’ experience in multi-site facilities management, with 5+ years in a senior leadership role.
• Proven success in capital works planning, delivery, and contract management.
• Strong understanding of NZ regulatory frameworks and compliance standards.
• Exceptional leadership, communication, and stakeholder engagement skills.
• Financial acumen with experience managing operational and capital budgets.
• Commitment to sustainability, innovation, and continuous improvement.
• Relevant qualifications in facilities management, engineering, or a related field.
• A full, clean NZ driver’s licence and willingness to travel nationwide.
• Why Join Us?
• At the heart of everything we do is a commitment to making the difference. You’ll be part of a team that:
• Works as one – collaborating across functions to deliver the best outcomes.
• Finds better ways – embracing creativity and innovation to improve lives.
• Is committed to care – putting safety and wellbeing at the centre of every decision.
• Is proud to deliver – following through on our promises because our residents count on us.

**Oceania does not accept any unsolicited resume referrals from recruitment agencies, or take responsibility for any fees related to unsolicited CVs**