People Operations Manager

Directly Reports To:

VP of Operations


MAIN AREA OF RESPONSIBILITY:
The People Operations Manager will assist in leading the People Operations team to carry out Human Resources operational activities. The role requires experience in the Human Resources/People Operations function. The role also requires interaction with our clients, so some experience on this front would be beneficial.

Tasks:

• Develop and implement innovative HR strategies and initiatives aligned with the overall business strategy and vision of the company
• Assist in establishing and implementing company policies
• Manage the recruitment, selection and onboarding process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Oversee and manage a performance appraisal system that drives high performance
• Spearhead compensation and benefits program for the company
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Become the ultimate power user of the Sprout platform
• Represent Sprout Solutions in HR communities, events, etc. and and build relationships within the industry
• Nurture a positive and AGILE working environment
• Assist the Head of People Operations to lead the People Operations team
• Ensure that the team is running operations in a seamless manner
• Assist in any Human Resources initiatives as needed
• Monitor and report on the operational KPIs
• Look for ways to improve the operational processes
• Coordinate with other departments
• Perform other duties assigned by the company

Qualifications | Competencies:

• 3+ years of experience in human resources, organization development, training or related talent planning field, preferably in a creative environment
• Must be able to provide creative solutions and unique approaches to HR/business challenges
• Must be an authentic thought partner with confidence and courage to push boundaries
• Proven knowledge of HR industry best practices, policies, and DOLE standards
• Strong integration and strategic planning skills
• Strong facilitation and presentation skills; able to communicate and work well with a agile millennial-driven environment
• Demonstrated problem solving and decision making skills
• Demonstrated ability to influence and partner within a diverse organization to help drive business results
• Proven ability to manage conflict and the courage to challenge organizational thinking
• Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to variety of audiences