Gladiator Systems Support Lead

Gladiator Systems Support Lead

Company:

Boeing Defence United Kingdom Limited

At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world. Find your future with us.

An exciting opportunity has become available to join Boeing Defence UK as a Systems Support Team Lead based at RAF Waddington, Lincolnshire.

We are looking for an experienced engineer with great inter-personal skills to join and lead a team of six systems support engineers who oversee the on-site operation, update and maintenance of a complex suite of training simulation applications and services for the RAF’s Gladiator programme.

This is a fast-paced, customer-focussed role that supports the RAF in the delivery of operationally important team and collective training exercises that join geographically distributed air and ground simulation equipment together in a single, consistent, synthetic training environment. The role is based at RAF Waddington where virtual working will not be possible.

Your Responsibilities Will Be:

• Supervise the day-to-day taskings and priorities of the Systems Support Team, coaching and mentoring as required
• Ensure the team efficiently and effectively address user issues
• Oversee and perform troubleshooting, maintenance, change, reconfiguration and support to exercises, visits and demonstrations
• Manage and resolve escalated issues
• Maintain high standards of system and service quality and ensure KPIs and SLAs are met
• Provide technical guidance and oversight to team members
• Undertake peer reviews to ensure work is completed with accuracy
• Maintain and review processes and documentation as required
• Deconflict and resource shifts and taskings
• Attend meetings as required to provide and gather information in relation to team taskings
• Reinforce the Boeing Values and Behaviours

The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being.  Examples of several key features of the benefits package are as follows:

• Competitive salary and annual incentive plans
• Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact that is tailored to you
• Diverse and inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs
• 23 days plus UK public holidays and a Winter Break between Christmas and New Year
• Pension Plan with up to 10% employer contribution
• Company paid BUPA Medical Plan
• Short Term Sickness: 100% pay for the first 26 weeks
• Long Term Sickness: 66.67% of annual salary from 27th week
• 6x annual salary life insurance
• Learning Together Program to support your on-going personal and career development
• Access to Boeing’s Well Being Programs, tool and incentives
• 6 weeks paternity leave 

Essential Requirement'S:

• This position is for a UK National only because of site restrictions
• SC security clearance is essential. Willingness and eligibility to undergo DV level clearance

Preferred Requirements:

• You will be a passionate engineer with a degree or equivalent qualification in a relevant engineering or scientific field, as well as:
• Strong interpersonal skills and be a team player
• Good leader of people
• Good analytical skills
• Experience working with simulation protocols; HLA & DIS
• Experience working with synthetic collective training environments
• Experience in software/application support (Windows, Server & RHEL) for various interconnected systems.
• Understanding of software deployment, management and configuration of complex systems.
• Understanding of source control tools and repositories.
• Understanding of networking, protocols and routing.
• Customer-focussed with a can-do attitude
• Willing to work in a military environment requiring adherence to security procedures
• Willing to work in a safe manner
• Technical application of military, distributed, training simulation systems and compliance to military standards
• Application of engineering best practices and principles

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Security Clearance:

This position requires the ability to obtain United Kingdom Security Check.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (United Kingdom)