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Cluster Director of Human Resources

IHG.com

Office

Lao People's Democratic Republic

Full Time

We’re looking for a Cluster Director of Human Resources for Crowne Plaza Vientiane and Holiday Inn & Suites Vientiane — a people-focused leader who inspires, engages, and drives a culture of growth. In this role, you’ll be entrusted with the well-being, development, and performance of our colleagues, empowering them to thrive and deliver exceptional guest experiences.
  A little taste of your day-to-day:   Every day is different at IHG, but you’ll mostly be:
  • Lead the HR function, managing all HR operations including recruitment, employee relations, performance management, and training and development.
  • Develop and implement HR policies and procedures in alignment with business objectives, IHG ways of working and local employment regulations.
  • Oversee talent acquisition and retention strategies to ensure a high-performing, diverse workforce.
  • Provide guidance and support to managers on employee performance, development, and conflict resolution.
  • Ensure compliance with labor laws and regulations, and maintain up-to-date employee records.
  • Develop and manage HR budgets, optimal labour standards, payroll administration and benefits programs.
  • Promote a culture of employee engagement and development through effective communication and team-building initiatives.
  • Lead and mentor a small HR team, providing guidance and support in their professional development.
  • Collaborate with senior management to support the hotel’s strategic goals and business objectives.

  What We need from you:
  • Bachelor’s degree, higher education qualification or equivalent 
  • Four years of related experience in HR – supervisory experience is also beneficial 
  • Professional HR designation preferred
  • Ability to maintain confidentiality to the extent possible in all HR-related matters  
  • Communicates in written and spoken English / Thai / Lao
 

What you can expect from us:

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us at Crowne Plaza and Holiday Inn & Suites Vientiane, and you’ll become part of our ever-growing IHG family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

  • Please send your update cv to: pareesa.jiannitithorn@ihg.com
  • The shortlisted candidates will be contacted for further interview appointment.

Cluster Director of Human Resources

Office

Lao People's Democratic Republic

Full Time

September 28, 2025

company logo

IHG

IHG.com

IHGhotels