UI/UX Designer

We are looking for a passionate individual to join our design team where you will create end-to-end digital experiences for B2B2C distribution. You will collaborate with some of Asia Pacific’s largest banks, fintech’s, e-commerce platforms and telcos through the lens of insurance solutions. Your work will shape consumer journeys that touch millions of lives across the region, creating long-term customer relationships. 

This position is ideal for someone who thrives on creating high-quality, visually polished UI designs, while also supporting UX research, journey mapping and customer advocacy. You’ll collaborate closely with senior designers, product managers and cross-functional teams to bring customer-centric solutions to life. You will be designing full customer journeys, from first click, discovery, purchase, claims, customer loyalty and winning back customers. 

• Produce high-quality UI designs for web and mobile, including wireframes, mock-ups, prototypes and final visual assets in Figma that are ready for delivery 
• Apply strong visual design principles (layout, typography, color, interaction patterns) to create polished, user-friendly experience that are based on Design Systems and component libraries, adherent to our brand, ensuring consistency across projects and platforms 
• Work closely with the tech team to refine visual polish and design details, learning best practices in execution and delivery while creatively solving for development challenges 
• Maintain and organize design files to improve productivity, collaboration and clear documentation on decisions and version control 
• Support customer journeys and UX research activities (e.g. mapping, surveys, usability feedback) as a secondary function  
• Participate in design sprints and workshops, contributing to ideas and design perspectives while delivering outputs that are timely and with high quality 
• Advocate for the customer within the project, ensuring design decisions align with user needs and expectations 
• Collaborate cross-functionally with tech, product and partnership stakeholders to ensure design consistency and quality is met across all platforms, delivering to a high standard 

Required

• 3 - 5 years of experience in UI design and sprint participation 
• Strong portfolio demonstrating UI design skills and a good eye for visual detail 
• Proficiency in Figma, design systems, prototyping and collaboration features 
• Experience in Design Systems, file maintenance and documentation within a framework 
• Basic understanding of UX research methods (e.g. user interviews, usability testing, journey mapping, surveys) 
• Ability to work in a fast-paced, agile environment, contributing effectively in sprints and cross-functional teams 
• Strong communication skills and a collaborative mindset 
• Understanding customer segmentation, touchpoints and crafting solutions based on business needs 
• Able to work in a collaborative environment, actively contributing to meetings and the overall success of our strategies 
• Keen eye and strong attention to detail throughout your work 
• Ability to effectively prioritize, iterate and problem-solve in a fast-paced environment  
• Proactive and self-starter, able to take on projects independently and always deliver with high-quality 
• Interest in and awareness of emerging industries and technologies 

Desired

• Other media creation skills like video, animation, motion graphics 
• End-to-end customer asset experience – post-sale banners that increase engagement and loyalty over a long-term 
• User-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.  
• Understanding of HTML5, CSS3, JavaScript, bootstrap