Senior Representative - Executive Accounts Manager Public Sector Yde.Enterprise Business Unit
MTN.com
Office
Yaoundé, Centre, Cameroon
Full Time
Staff Leadership and Management
- Ability to work in a team
- Responsible for self-learning and development with guidance from the Manager
- Ensure cohesive working with Converged Services Team
- Accountable for meeting and prioritising own targets / deadlines
- Provide information to the Manager on work accomplishments, individual / team challenges
- Lead team meetings and contribute on specialist / technical areas when required
- Review performance metric dashboards prepared on various performance metrics and provide input to the Manager
Operational Delivery
- Search for new clients who could benefit from MTNC products in a designated sector of activity, size of company or region
- Travel to visit potential clients
- Establish new, and maintain existing relationships with customers
- Manage and interpret customer requirements
- Provide Account Plans for each account to provide consultation on products and services that would best serve customer needs Develop the overall sales strategy for a given account and ensure that all sales activity is compliant with the sales strategy.
- Continuously learn about products and become subject matter expert on products and services in the Business Services portfolio
- Persuade clients that a product or service will best satisfy their needs
- Calculate client quotations
- Work on tenders launched by customers
- Negotiate and terms and conditions of contracts
- Negotiate and close sales by agreeing terms and conditions
- Performs cost/benefit analysis while working on tenders’ offers
- Prepare reports management (sectorial report, monthly/quarterly roadmap)
- Record and maintain client contact data
- Be presented in GSM, ICT/Data, Cloud & IT forums or any other business-related events to approach clients and present offers
- Make technical presentations and demonstrate how a product will meet client needs
- Liaise with other technical experts to gather additional knowledge/inputs where necessary to complete an offer
- Be able understand client problems in order to provide the support team with the exact feedback on the issue facing by the client
- Provide training and produce support material to the client where necessary
- Achieve sales targets as well as collections’ targets
- Ensure no loss of revenue/accounts in current data base
Education:
- Degree in telecommunications with a commercial related postgraduate degree or qualification is desirable
- ·BSC in IT or Electrical Engineering
- Additional commercial qualification preferred (B. Comm)
Experience:
- At least 3 years in selling to Large Organizations and/or SME/SMIs with minimum of 3 years in a sales position in the IT or telecommunication sector
- Min 3 years relevant industry experience with enterprise products
- Experience in ICT and specifically Cloud solutions sales would be an advantage
- Experience in supervising others is an advantage
- Experience working in a medium organization Competencies
Functional Knowledge:
- Fluent in French and English
- A broad understanding of the MTN business
- A thorough understanding of Converged Services
- Familiar with MTN products and services
- Mobile & Fixed Systems knowledge
- An understanding of the principles of vertical sales approach and of segmentation
With more than 17510 professionals, working in over 20 countries around the world.
MTN recruiters are always searching for brilliant candidates with an entrepreneurial spirit, looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded. MTN employees enjoy competitive salaries, excellent health benefits, and a network of like-minded co-workers that drive innovation across the entire telecommunication industry.
Senior Representative - Executive Accounts Manager Public Sector Yde.Enterprise Business Unit
Office
Yaoundé, Centre, Cameroon
Full Time
September 29, 2025