Outlet Manager

1. Key Responsibilities

• To offer customer satisfaction through operational effectiveness, efficiencies and customer complaint resolution.
• Ensure proper cash management within the Outlet and maintain sufficient cash reserves for daily transactions.
• Identify and attract the new loans and deposits to the branch through a well-prepared sales plan in order to reinforce sales strategy.
• Initiate credit facility in order to recommend the approval through in death quality preliminary analysis. 

• Reserve Cash Register

• Process credit application within stipulate TAT in order to increase customer certification level. 
• Check the Authentication on Products Applications in the System to ensure KYC and A.M.L
• Monitoring loan facilities in order to insure minimum portfolio at risk. 
• Monitor accounts in order to minimize the dormancy rate and Overdrawn accounts
• Prepare daily/weekly sales report, Monthly portfolio report
• Ensure adequate security of Bank’s assets, premises and staff.
• Ensure maintenance of proper records and control of the following registers
• For the above position, the successful applicants should have:

2. Qualifications And Experience

• Strong Leadership Competencies.

• A good understanding of strong risk management practices paying particular attention to credit, operational, reputational, compliance and ethical risks.
• Excellent communication and negotiation skills
• Proficiency in MS Office Suite
• Bachelor Degree preferably in a business-related field.
• Minimum of 4 years banking experience in Customer Relationship Management and/or Branch operations 
• Proven track record in credit analysis.
• Product or business development experience will be an added advantage.
• Excellent planning, organizing, problem solving and analytical skills.
• Good interpersonal skills and ability to establish new client relationships and generate new business.