Senior App Support Engineer- Consultant
KPMG India.com
Office
Bangalore, Karnataka, India
Full Time
- The Role
- Working as an integral part of the Application Operations team, you will work closely with Support Analysts, Software Developers, Product teams, Service delivery teams & 3rd party suppliers to ensure the smooth running of key client assets across Tax & Legal. We are looking for someone with a background in technology, ideally to degree level to join an expanding team and be part of a new Technology capability.
- You will have …
- Proven track record of excelling in a busy delivery environment
- Excellent organisational, troubleshooting and problem-solving skills
- Strong communication skills – written and verbal
- Ability to grasp new concepts and learn quickly
- Familiarity with ITIL concepts and associated best practice
- Experience of one or more industry standard ITSM tools
- Ability to work effectively as part of a team or on own initiative
- You may have …
- Intermediate knowledge of MS Desktop and Server operating systems
- Intermediate knowledge of SQL scripting and/or PowerShell scripting
- ITIL Foundation certification
- Experience of supporting bespoke software solutions
- First-hand experience of incident management & request fulfilment in an Application Support/2nd line context
- Release & Deployment experience
- Experience of Jira Service Management
- Experience of producing management information/reporting for senior management
- Service Management experience
- The Role
- Working as an integral part of the Application Operations team, you will work closely with Support Analysts, Software Developers, Product teams, Service delivery teams & 3rd party suppliers to ensure the smooth running of key client assets across Tax & Legal. We are looking for someone with a background in technology, ideally to degree level to join an expanding team and be part of a new Technology capability.
- You will have …
- Proven track record of excelling in a busy delivery environment
- Excellent organisational, troubleshooting and problem-solving skills
- Strong communication skills – written and verbal
- Ability to grasp new concepts and learn quickly
- Familiarity with ITIL concepts and associated best practice
- Experience of one or more industry standard ITSM tools
- Ability to work effectively as part of a team or on own initiative
- You may have …
- Intermediate knowledge of MS Desktop and Server operating systems
- Intermediate knowledge of SQL scripting and/or PowerShell scripting
- ITIL Foundation certification
- Experience of supporting bespoke software solutions
- First-hand experience of incident management & request fulfilment in an Application Support/2nd line context
- Release & Deployment experience
- Experience of Jira Service Management
- Experience of producing management information/reporting for senior management
- Service Management experience
- Graduate/post-graduate qualification
- Relevant experience for 5+ years
Senior App Support Engineer- Consultant
Office
Bangalore, Karnataka, India
Full Time
September 29, 2025