Groups and Events Sales Coordinator - The London EDITION

The London EDITION is looking for its next Groups and Events Sales Coordinator!

Would you like a job that gives you…

• Food on shift – Meals on us!
• Late evening/Early morning taxi allowance up to £20
• Uniform Provided - Dry cleaning included.
• Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
• Discounted food & drink in all our restaurants and bars
• Discounts for your friends and family
• £5 breakfast when staying in most of our European hotels
• Specially curated discounts in thousands of shops
• 24-hour employee assistance helpline
• Wellness and mental health programmes
• Amazing employee parties
• 28 Holiday days (including bank holidays) increasing with length of service
• Eye test vouchers and contributions towards glasses
• Instant employee recognition
• Employee of the month nominations with generous prizes
• Unlimited career opportunities (internationally and locally)
• Internal transfer and promotion opportunities
• In-house training and development team with a strong focus on career progression and personal growth 
• ...and much more

We are looking for a driven, diligent and friendly Groups and Events Sales Coordinator to join the team at The London EDITION hotel.

As a Groups and Events Coordinator you will:

• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up selling.
• Contact appropriate individual or department (e.g., Sales, Data Administration, and Accounting) as necessary to resolve guest calls, requests, or problems.
• Promote awareness of brand image internally and externally.
• Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
• Answer, record, and process all guest calls, requests, questions, or concerns.
• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Our most successful Groups and Events Sales Coordinator is someone who:

• Demonstrates exceptional communication skills to interact effectively with guests, co-workers, and management.
• Possesses strong attention to detail and organizational abilities for managing multiple tasks accurately and efficiently.
• Exhibits sales acumen to maximize revenue through upselling opportunities and effective negotiation.
• Displays a customer-focused approach and problem-solving skills to ensure guest satisfaction and resolve issues promptly.

If this sounds like the perfect place for you, apply to be our next Groups and Events Sales Coordinator today!

EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.