Vice President, People Business Partner, EEMEA

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Vice President, People Business Partner, EEMEATo drive the strategic and operational management of all HR activities within the Division / BUs with the aim to attract, motivate and retain high calibre talent for the short and longer term in line with the MasterCard Talent Strategy.
Role and responsibilities
To support business management teams to achieve their business goals, through the implementation and adjustment of corporate/regional HR strategies, initiatives, guidelines, processes and systems. Act as strategic partner, change agent and partner with senior management teams to assess the HR impacts and implications based on markets business plans on a short and long term basis in order to transform the organization into a high performing company.
Translate the organization strategy to determine the priorities, initiatives, projects and resources required to deliver against the business goals across all HR areas including: organization design and development, resourcing, talent acquisition, cultural change, talent management development and succession planning, compensation and employee relations.

The VP People Business Partner will manage West Arabia, Market Development and Business Excellence and will be part of the Regional PCLT.

Key accountabilities :

• Partner with the Executives in the Division / BUs to ensure alignment and implementation of EEMEA business and HR strategies, policies and programmes, and create and deliver cost effective HR solutions for complex strategic business issues.
• Provide strategic direction and delivery related to organisational design, talent acquisition, succession management, talent management and development, employee relations matters, resource planning, compensation and benefits, and performance management.
• Build and develop leadership capabilities in the Division / BUs to improve people leadership effectiveness through coaching, identifying talent initiatives and facilitating team sessions to raise the bar on performance.
• Act as an Agent of Change and drive culture change through the Division / BUs in order to meet longer business goals, strategies and revenue targets. Drive transformational change programmes, including Alternative Work Solutions, Leadership development, behavioural change and process change.
• Support the Divisional President / BU Leads in strategic initiatives, cultural change, communications strategies and, management of the matrix structure.
• Manage Employee relationships on a proactive basis, with a business oriented approach, and employee relations matters across the markets, consistent with local market practices and legislation
• Developing and managing effective staffing, development and motivation strategies.
• Manage and monitor the personnel budgets for the Division / BUs. Make cost effective business/personnel related decisions including compensation, benefits and hiring decisions in line with the personnel budget and practice in the market.
• Implementing and monitoring MasterCard Performance Management processes to develop a performance driven culture. Facilitating the identification and management of High Potential individuals and identifying training, education and development needs and providing appropriate solutions, tailored to meet the needs of individual businesses
• Manage a small team of HR professionals location PBP / People Specialist both on a solid and matrix reporting structure for the Markets/Functions being able to deliver effective solutions to clients needs and to contribute to the achievement of the EEMEA Business, Functional and HR objectives. Overall responsibility for managing and execution of the HR strategy and plans in support of the business goals to deliver maximum value on a cost effective basis to the business.
• Represent the company in external employee related relationships

Qualifications and Competencies

The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge or the equivalent.

Requirements

• Strong experience in an international commercial environment, covering a variety of functions such as staffing, talent development and management, employee relations, organizational development and change management, and compensation.
• By preference a Business Education to degree level in Psychology, Sociology, HR, Business Administration, or Chartered Institute of Personnel and Development qualified

Overall Competencies

• Leverages expert HR functional knowledge and continuously expanding business acumen
• Demonstrates strategic agility, sets priorities in line with business requirements
• Openly promotes leadership and cooperation across the organization; actively works to remove barriers to collaboration; works effectively across international boundaries and through a matrix environment.
• Team Work and inspires a high level of accountability, drive and motivation in entire team
• Influencing Skills and demonstrates exceptional issue management skills; uses a variety of techniques and methods to reach win/win solutions
• Strong Communication skills and negotiation Skills
• Decisive and leads by example; demonstrates managerial courage and serves as a role model for the MasterCard Values
• Drives for results; encourages decisions, processes and outcomes of the highest quality
• Establishes performance goals and expectations that stretch the team and consistently lead to high levels of individual and team performance
• Motivates others to change efforts by focusing on shared values and goals
• Provides frequent and on-going feedback that is specific, insightful and timely, works to address gaps in performance quickly and in their earliest stages
• Acts as an agent of change.
• Customer focused results oriented, solutions oriented and the ability to drive and manage change and work through adversity and ambiguity.
• Lead a small team of HR professionals in terms of performance management, rewarding, development and motivation

Functional Competencies

The PBP should have the ability to:
• Identify talent at all levels in the organization while respecting the qualitative standards set by line management and / or corporate procedures.
• Provide a solid assessment on current and future employee potential; complete comprehensive talent reviews and succession plans
• Identify the short and mid term needs in terms of organizational development
• Proactively manage change throughout the markets
• Assess job levels and link them against company job qualification system while using the corporate identified assessment techniques
• Identify the development needs of employees and management followed by respective action plans
• Manage the personnel budgets for the market
• Coach individuals in relation to their personal development and career progression
• Coach management in taking disciplinary actions up to the level of termination
• Facilitator in people management issues
• Develop and implement HR related processes / procedures in different HR functional areas
• Understand the evaluation of rewarding positioning of all levels in the organization

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.