Admin Officer

About Palmpay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we’re building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, and Pakistan, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Position Overview

We are seeking a proactive and detail-oriented Admin Officer to manage day-to-day administrative operations in our Lahore office. The role will ensure smooth business operations through vendor management, facilities maintenance, procurement, and office coordination.

Key Responsibilities

Office & Facility Management

• Oversee daily office operations including maintenance, cleanliness, and security services.
• Supervise cleaners, security personnel, and support staff to ensure smooth service delivery.
• Manage office supplies inventory, monitor usage, and place timely orders.
• Coordinate the maintenance and repair of office equipment and facilities.

Vendor & Procurement Management

• Liaise with vendors for facility management services, including cleaning, catering, and security.
• Negotiate contracts and ensure timely procurement of office supplies and equipment.
• Monitor vendor performance and ensure cost-effective service delivery.
• Organize and schedule meetings, events, and appointments.
• Assist in the preparation of regular administrative and operational reports.
• Maintain a structured filing system (physical and digital).
• Handle requests, correspondence, and queries from senior management and staff.
• Provide general support to visitors and guests.

Administrative Support

Policy & Compliance

• Ensure compliance with company policies, administrative guidelines, and operational procedures.
• Contribute to continuous improvement of administrative processes and efficiency.

Employee Engagement & Events

• Support planning of in-house or off-site activities, including team events, celebrations, and conferences.
• Assist HR and leadership in driving a positive work environment through smooth office management.
• Proven experience as an Administrative Officer, Administrator, or similar role.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Strong organizational, multitasking, and time management skills.
• Problem-solving ability and attention to detail.
• Excellent interpersonal and communication skills.
• Bachelor’s degree in Business Administration, Management, or related field (preferred).

Requirements

Qualifications

• 1–3 years of experience in office administration or related functions.
• Festival bonuses and mobile/internet allowance.
• Career growth within a multinational fintech company.

Compensation & Benefits

• Competitive Salary