Platform Transformation Engineer – Digital Health Interoperability (Bangalore)

Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

Job Description

Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked, cloud-based or Internet-related computer programs. Code may be used in commercial or end-user applications, such as materials management, financial management, HRIS, mobile apps or desktop applications products. Using current programming language and technologies, writes code, completes programming and performs testing and debugging of applications. Completes documentation and procedures for installation and maintenance. May interact with users to define system requirements and/or necessary modifications.

Roles & Responsibilities

About Availity:

Availity is a leading healthcare technology company transforming the way information flows between payers, providers, and partners. Our mission is to simplify and optimize healthcare through intelligent data exchange, platform modernization, and partner-centric innovation. As we expand our global footprint, we’re looking for passionate technologists to join our Bangalore team and help shape the future of healthcare interoperability.

Role: Automation Engineer – RPA/RDA & Platform Integration

Location: Bangalore, India (Hybrid Work Model)

About The Role:

We are seeking a highly motivated Automation Engineer to join our global team and help build the future foundation of operational excellence at Availity. This role is focused exclusively on automation strategy and execution, leveraging Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA) to optimize operational inventory, reduce manual effort, and embed automation into the core logic of our platforms.

You’ll work closely with engineers, product managers, and operational teams across multiple domains to identify automation opportunities, design scalable solutions, and implement them using modern tools and cloud-native technologies.

Key Responsibilities:

• Partner with engineering and operations teams to identify, design, and implement automation solutions across business domains.
• Develop and maintain RPA/RDA workflows that streamline manual processes and reduce operational overhead.
• Integrate automation logic into platform services and operational tooling to drive long-term scalability.
• Monitor and optimize automation performance, ensuring reliability and measurable impact.
• Contribute to the development of a centralized automation framework and reusable components.
• Document automation logic, workflows, and operational impact for transparency and knowledge sharing.

Preferred Tools & Technologies:

• Automation Platforms: UiPath, Automation Anywhere, Blue Prism, Salesforce Flow, MuleSoft RPA
• Cloud & Data: AWS (QuickSight, Redshift, S3), Lambda, Step Functions
• Workflow & Collaboration: JIRA, Confluence, GitHub
• CRM & Integration: Salesforce (Service Cloud, Agentforce), REST APIs, Webhooks
• Data & Reporting: SQL, Python (for automation scripting), Excel macros (legacy automation)

What We’Re Looking For:

• 3–7 years of experience in automation engineering, RPA/RDA development, or process optimization.
• Proven ability to translate operational pain points into scalable automation solutions.
• Strong understanding of business logic, systems integration, and cross-functional collaboration.
• Experience working with cloud-native services and automation in a distributed environment.
• Self-starter with a passion for continuous improvement and innovation.
• Excellent communication skills and ability to work across global teams.

Why Join Us?

• Be a key player in building the automation foundation for a leading healthcare technology platform.
• Collaborate with top-tier engineers and operational leaders across the U.S. and India.
• Work in a culture that values authenticity, innovation, and empowerment.
• Help shape the future of healthcare interoperability through intelligent automation.

Eligibility

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.