Front Desk Agent

Company Description

Hype Tier – About Us
At Hype Tier, we are committed to delivering exceptional experiences through our innovative and client-focused approach. Based in Boston, MA, we pride ourselves on creating a dynamic, professional environment where talent thrives and growth is encouraged. Join us and be part of a team that values excellence, collaboration, and career development.

Job Description

Job Description:
Lumina Agency Inc is seeking a highly organized and professional Front Desk Agent to be the first point of contact for our clients and visitors. This role is pivotal in creating a positive, welcoming environment while supporting the day-to-day operations of our office. The ideal candidate will be attentive, courteous, and committed to delivering outstanding service.

Responsibilities:

• Greet and assist clients, visitors, and staff in a professional and courteous manner.
• Answer and direct incoming calls and emails efficiently.
• Manage scheduling, appointments, and meeting room coordination.
• Maintain a clean, organized, and welcoming reception area.
• Perform administrative tasks including data entry, filing, and correspondence.
• Coordinate with internal teams to support smooth office operations.
• Handle inquiries, requests, and concerns promptly and professionally.
• High school diploma or equivalent; additional certification or training in office administration is a plus.
• Proven experience in a front desk, administrative, or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and basic office software.
• Professional demeanor with a focus on delivering outstanding client service.
• Competitive salary: $52,000 – $56,000 per year.

Qualifications

Qualifications:

Additional Information

Benefits:

• Opportunities for career growth and professional development.
• Supportive and collaborative work environment.
• Paid time off and flexible work scheduling.
• Health, dental, and vision benefits.