Reservations Agent

Company Description

Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.

Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success and discover the values that shape who we are today.

                                   NH Collection Hotels & Resorts | 103 hotels & resorts in 24 countries

With its premium look and feel, the NH Collection brand showcases captivating hotels and resorts housed in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia, and soon in Australasia.

Our hotels are thoughtfully designed with an eclectic-elegant atmosphere to offer stays that evoke extraordinary feelings, paying great attention to stimulating details to create memorable moments.

We welcome business travellers, friends, or couples seeking premium service. We craft experiences that place extraordinary feelings at the heart of everything we do in our hotels and resorts.

At NH Collection Hotels and Resorts, our guests are inspired by each destination and its distinctive experiences, whether they’re looking for wellbeing, gastronomy, culture or just pure indulgence.

                                                                      Feel the extraordinary.

NH Collection Maldives Reethi Resort is a private island of surreal beauty, located in the famed Baa Atoll in a UNESCO Biosphere Reserve. Lush with flora and fauna, with jewel-toned waters surrounding, it is your invitation to retreat into the embrace of nature and explore all its riches.  

Snorkel the vibrant reef with angel and butterfly fish just offshore, or the wonders of Hanifaru Bay only 20 minutes away. Enjoy a plethora of restaurants and leisure facilities on the island, your days unfolding as actively or tranquilly as you please.  

                                                      Feel the Maldives, feel the extraordinary. 

Job Description

• To serve the needs of the business, our guests and our colleagues by supporting the successful delivery of all requests received on behalf of the hotel.
• Assist the Reservations Manager in the effective operation of the Reservations department, to meet the business goals set out for the Department.
• Assist in managing incoming reservation request in order to avoid a back log of reservations.
• Maintain effective office administrative procedures within the department that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies. Quality check reservations made the previous day.
• Maintain a motivational working environment within the department, and with other colleagues.
• Follow all reasonable work-related request made by your manager which may be outside your normal job activities, to achieve complete guest satisfaction and service.

Qualifications

• At least 2 years' experience in Hospitality and Reservations
• Fluent in English, and other language is an advantage
• Familiar with the hotel operations available systems (Opera) and all distribution channels.
• Understanding of the dynamics of regional & local market, local competitors and events of the destination an advantage

Additional Information

Visit us on : https://www.minorhotels.com/en/brands/nh-collection