Senior IT Team Manager

General Information

Entity

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities.


For more information, please visit www.ca-cib.com

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.   

Reference

2025-104661  

Update Date

29/09/2025

Job Description

Business Type

Types of Jobs - IT, Digital et Data

Job Title

Senior IT Team Manager

Contract Type

Permanent Contract

Job Summary

Position

The department of Corporate and Support Functions IT (CSI) is responsible for the development and maintenance of risk and finance applications, used by end users worldwide. Our Risks IT (RIT) section handles applications responsible for risk data collection, risk calculation and monitoring for CA-CIB worldwide.

We are looking for a senior Team Manager to join Risk IT Section. The team handles the development of transversal and international projects.

Main responsibilities

Provide Team Leadership

ü  Manage the team’s recruitments, objectives setting, appraisal and performance review.
ü  Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
ü  Motivate and inspire team members by setting a good example (role model).
ü  Help develop team members; help resolve dysfunctional behavior.
ü  Strive for team consensus and win-win situation.
ü  Ensure discussions and decisions lead toward conclusion.
ü  Maintain healthy group dynamics.
ü  Ensure that the team members are equipped and trained effectively to participate in the team.
ü  Encourage creativity, risk-taking, and constant improvement.
ü  Coach the team towards increased quality, performance, and innovation.
ü  Recognize team member accomplishments and outstanding performance.
ü  Manage the team’s recruitments, objectives setting, appraisal and performance review.

Focus the Team on Customer Requirements

ü  Build Roadmap for Short-term to Long-term.
ü  Coordinate with internal and external stakeholder as necessary.
ü  Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.

Coordinate Team Logistics

ü  Ensure deliverables are prepared in line with the requirements.
ü  Help keep the team focused and on track.
ü  Work with other IT Managers and Head of Sections and Departments to obtain necessary resources to support the team's requirements.
ü  Establish meeting times, places, and agendas.

Communicate team status, task accomplishment, and direction

ü  Analyze status reporting of team activities against the program plan or schedule.
ü  Keep the Head of department and section informed of task accomplishment, issues, and status.
ü  Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners.
ü  Escalate issues which cannot be resolved within the team.
ü  Provide guidance to the team based on management direction.

Business - Delivery management

ü  Reach agreement on plans for projects and services provided by the team.
ü  Lead design, implementation, and integration in the solutions.
ü  Ensure the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively.
ü  Manage budget and capacity allocation according to priorities.
ü  Ensure each solution developed by the team fulfills the client needs.

Supplementary Information

Business - Delivery management

ü  Reach agreement on plans for projects and services provided by the team.
ü  Lead design, implementation, and integration in the solutions.
ü  Ensure the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively.
ü  Manage budget and capacity allocation according to priorities.
ü  Ensure each solution developed by the team fulfills the client needs.

Lean Management – Practices

ü  Ensure an effective performance dialogue and meeting cascade are in place, facilitating team performance improvement and the escalation of problems.
ü  Ensure the capacity of the team is actively managed to meet defined priorities and sustain Continuous Improvement.
ü  Ensure problems affecting the team’s effectiveness are proactively addressed and their resolution followed-up.
ü  Ensure the team's identified improvement actions are regularly implemented and followed according to the defined governance.
ü  Ensure the formalization and correct application of standard processes and best practices known to the team, aiming at operational efficiency and cover of operational risks.
ü  Ensure personal development objectives are defined in alignment with resource development needs and followed using a matrix mapping everyone’s skills to the main activities and processes of the team.

Position Location

Geographical Area

Asia, Singapore

City

Singapour

Candidate Criteria

Minimal Education Level

Bachelor Degree / BSc Degree or equivalent

Academic Qualification / Speciality

Bachelor and above in relevant discipline 

Level Of Minimal Experience

11 years and more

Experience

Qualifications And Profile

ü  This position requires a minimum of 10 years’ exposure in Software Engineer field (as a developer, tech lead and project manager)

ü  Mandatory 3+ years of experience in IT Project Management.

ü  Mandatory 3+ years of experience as an IT Team head in charge of in-house application development

Professional Skills and Mind-set

ü  Comfortable participating in technical discussions

ü  Proficient in Microsoft Office

ü  Strong organizational and communication skills

ü  Strong analytical and problem-solving skills

ü  Awareness of various software development procedures

ü  Strong knowledge on database and data centric architecture

ü  Ability to follow defined procedures

ü  Capable to effectively interact with technical team

ü  Understanding and respect of cultural diversity