Assistant General Manager

Location: Salt Lake City, Utah

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

• TITLE:                 Assistant General Manager - The Aerie Restaurant and Lounge
• LOCATION:        Food and Beverage
• STATUS:             Full-time
• SCHEDULE:        Closing shift; schedules vary based on business levels
• Must be able to work any day of the week including weekends and holidays

Summary

As an Assistant General Manager you will work along with the General Manager, a committed team of cooks, servers and restaurant attendants to provide quality food and beverage services and a dining experience that exceeds guest expectations in order to increase revenues and decrease costs.

What You Will Do

• Reports to work on time in the proper uniform.  Obeys all company rules and regulations.
• Assists General Manager in providing directional flow of restaurant, plan supervise all work done by dining room employee in order to meet guest expectations.
• Works with General Manager to recommend promotions transfer or termination of employees based on performance evaluation in order to improve staff performance, guest services, and business objectives.
• Ensures all guest needs are met during the meal in order to achieve a positive dining experience for the guest.
• Responsible for all financial transactions occurring within the operation, in order to assure accuracy and integrity of process.  Maintain daily records including revenues and payroll and completes nightly reports.
• Ensures standards of appearance and sanitation are maintained daily.  Maintains good safety practices of employees and guests throughout the property.  Follows state policies and regulations for serving alcoholic beverages in a responsible manner.
• Provides primary oversight of service operations and dining room management to ensure smooth and efficient daily service.
• Assists the General Manager with ordering, scheduling, tip-out/payroll, and other administrative or operational tasks as needed.
• Direct staff activities and address guest issues while maintaining professionalism.

WHAT YOU WILL NEED TO GET THE JOB DONE

• High School Diploma or equivalent required.
• 2 years of job-specific work experience with demonstrated competence
• Must be at least 21 years of age.
• Food Handler Permit, Tips Cert, Sheriff Work Card,
• Strong interpersonal skills, including excellent guest service, listening and oral communication skills, also conflict management and dispute resolution skills.
• Competency in reading, writing and arithmetic with accuracy in counting, adding, subtracting, multiplying and dividing.
• Wine Knowledge or Level 1 Court of Master Equivalent knowledge. If candidate does not already hold certification, must be willing to obtain within 6 months of hire.

Work Schedule

• Must be able to work any day of the week including weekends and holidays.  Closing shift; schedules vary based on business levels.

Working Conditions

• Rotating schedule based on business levels, including early mornings, nights, weekends and holidays.
• Be prepared to stay overnight, if necessary, on occasional times of road closures.
• May experience unusual stress from continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.
• Be able to lift 35 lbs.
• Must be able to stand for long periods of time.
• Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.

Why Work Here

• Ski pass and comp ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change
• 401k
• Discounts with Powdr partners
• Free transportation to work: UTA Bus, Rideshare Vans, and Employee Blue Shuttles

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

If you are passionate about the outdoors, check out our open positions and apply online today!