Head of Operations

Rex is a privately held ecosystem of entrepreneurial ventures led by Peter Rex, spanning real estate private equity, technology, insurance, and AI. We build businesses and investment platforms that generate both exceptional financial returns and meaningful societal impact. At the core of our strategy is investor engagement: attracting aligned capital partners who share our long-term vision. We are building the most compelling investor-facing ecosystem in the private markets. The role offers exposure to a uniquely diverse platform; combining institutional-quality real estate and high-growth tech ventures, all aligned under a singular mission-driven vision.

About Us

Rex is building a diversified portfolio of AI-powered tech products that solve real operational problems across multifamily, insurance, private equity, and real estate. Backed by deep domain knowledge and direct access to 50,000 residents, $5B in real estate assets, and 1M+ units via strategic partnerships, we develop products that are tested, refined, and deployed at speed.We operate across eight live tech products today, driving measurable results in automation, decision-making, compliance, and payments. From invoice processing and vendor credentialing to maintenance operating systems and conversational AI, our tools are saving thousands of hours and generating real ROI.Our 500+ teammates are united by a mission to catalyze human flourishing: building, testing, and scaling tools that serve real people in the real economy.

Mindset

• Fanatical Investor Focus: Serve our investors by preserving their wealth first and foremost and secondarily seeking to maximize their return on equity while fostering human progress through stewardship of the assets and companies.
• Ecosystem Alignment: Execute in a spirit of partnership across all components of the Rex ecosystem, including multifamily and other real estate assets as well as tech companies.
• Missionary Zeal: Care about investor stewardship and advancing the vision of catalyzing human flourishing.

The OpportunityWe are seeking a Head of Operations to architect, build, and run the end-to-end operating platform of our private-equity real-estate enterprise at the highest institutional standard. This leader will translate a long-term, downside-protected strategy into disciplined execution across fund operations, investor reporting, compliance, people systems, and technology—keeping the team lean while scaling impact. The mandate is investor-fanatical and profit-with-purpose: retain investment discretion, enforce controls that prevent permanent capital loss, preserve and grow investor wealth, and elevate trust and brand through an investor experience that combines institutional-grade transparency and self-service reporting with selective, high-impact white-glove engagement.The ideal candidate has 8–12 years in high-performance investment or real-estate platforms, is digitally native and AI-driven, and combines back-office rigor with credible investor presence. They look, act, and communicate as a fiduciary and are missionary to the bone—grounded in Judeo-Christian morals and committed to building a multi-generational institution that catalyzes human flourishing. Fully remote, with strong preference for Austin as a home base.
Key Responsibilities

• Architect and oversee the entire operating platform—fund operations, compliance, investor reporting, people systems, and enabling technology.
• Own every investor touchpoint, including weekly insights, monthly updates, quarterly reports, livestreams, and the annual investor summit with senior leadership.
• Design and run direct-access funnels for $25k–$100k+ checks, ensuring accredited, HNW, UHNW, and family-office partners receive seamless self-service reporting and extraordinary high-touch interactions.
• Operationalize the investment focus on residential—especially multifamily in supply-constrained growth markets with superior land positions—holding assets long while remaining opportunistic on short-term trades.
• Deploy technology and AI where accretive, ensuring investment decisions are anchored in sound judgment and validated with comprehensive models.
• Maintain a disciplined posture that prudently levers in downturns and stockpiles cash in hot markets to de-risk and capture opportunity.
• Build scalable methods and processes that replicate quality at speed while preserving institutional-grade controls.

Ideal Candidate Profile

• 8–12 years of senior operating experience in private-equity, real estate, or high-performance investment platforms.
• Proven ability to design and run lean, technology-enabled operations that meet institutional standards.
• Demonstrated excellence in investor reporting, fund operations, and compliance.
• Strong command of modern tech stacks and AI-driven process improvement.
• Executive presence with the credibility to engage accredited and ultra-high-net-worth investors.
• Exceptional judgment, communication, and presentation skills; unwavering fiduciary mindset.
• Mission-driven, values-anchored, and committed to building a multi-generational enterprise.

Rex Ecosystem-Wide Mission

Catalyze Human Flourishing through our products/services and to elevate/further humanity in all our business dealings.

Rex Values / Rex Culture

• Customer Fanatic. We fanatically focus on customers, seeking to ever-deliver more value, and inventing/innovating on their behalf. 
• Product/Service Passion. Our business thrives or dies by products/services. 
• Ludicrous speed. Our default pace is extremely fast. Time is precious, life is short; and moving fast is more fun and effective.
• FAWOMO. We will find a way, or make one. 
• Loves going to war: prefers wartime to peacetime, always hungry to move forward, do more, and push growth.
• Chutzpah. Nothing ventured, nothing gained. Fortune favors the bold. Duc in altum.
• Fun. We should only do work, over the long run, that’s fun; and work with fun people. Jokes and humor welcomed; PC stuff and uptight behavior prohibited. 
• Never-lose-money approach. Protects the downside, using careful analysis before deploying significant resources, and ensuring cash is plentiful; never risking what others have and need for what they don’t have and don’t need.
• Other-centered. Idealist, desperate more than anything to leave an impact with their life by helping other people, seeing money as a means to serve.
• Creative cost cutting constantly. There's always a smarter way, always room to cut, always ways to do more with less – a cost advantage is a competitive edge.
• Fewer, more capable. Bias to as lean of a team as possible, with the highest competency – reducing communication and coordination, creating more effectiveness.
• Underdogs. What we’ve done is nothing compared to what we’re going to achieve now. We’re fighting to be the best, clawing and biting up and forward, aiming to be the champs, be #1. Scrappy AF no matter how much we accomplish. We’ve never ‘arrived’ in our minds. We’re the underdogs always. 
• Other attributes valued. Pointblank forthrightness in conversation with teammates, brutally facing problems; velvet glove with iron fist in human dealings; shrewd as a serpent innocent as a dove; hardcore work hustle; invictus mentality; swagger with humility; quiet professionalism; thrifty and not materialistic; loves who they work with, loves what they do, and loves who we serve.

Compensation & Benefits

Base Salary: $100,000 - $150,000Opportunity for performance based bonus and/or equity in deals and fundsBenefits:

• Comprehensive health, dental, and vision insurance
• 401(k) with company matching
• Professional development opportunities to advance personal and professional growth
• Fully remote work flexibility, with travel required for investor meetings and strategic engagements