Senior Engineering Manager - The Acquisition Experience Team

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

Description

We are looking for a Senior Engineering Manager that has a solid understanding of JavaScript, NodeJS, ReactJS, and emerging JavaScript frameworks, to lead an agile cross-functional team that values collaboration, automation, and innovation. If you're a JavaScript enthusiast looking to build highly scalable, performant and fault-tolerant applications, come grow your skills as a technical leader at Amex. You will be part of the Card Shop group, which focuses on and strives to provide best in class user experiences to our customers when they shop for American Express products. Your work will be at the frontline of American Express’ commitment to excellence to our customers, and thus highly visible, impactful, and rewarding.

What To Expect:

• Lead a team of web engineers and deliver world class web applications using ReactJS and NodeJS on the cloud.
• Find opportunities to educate and learn from other mobile & web engineering teams
• Align group-wide product owners to define requirements for new features, build product roadmaps and plan increments of work
• Manage Tech OKRs and strive to continuously improve the metrics month over month.
• Research relevant technologies and form a point of view on the technologies and architectural approaches we take
• Whiteboard and socialize changes and system designs in collaboration with architects, tech leads and team members
• Provide support to operations teams to troubleshoot and resolve production issues
• Recognize and solve for inefficiencies in our development process
• Meet regularly with team members to provide feedback on employee performance and coaching for difficult situations
• Help engineers develop and implement a personal career development plan Mentor engineers in skills development
• Plan process and technology improvement projects and influence other managers and delivery team leads to collaborate on execution
• Assist the director to design and complete a hiring plan, including sourcing, screening, and interviewing
• Drive innovation within a fast-paced agile environment

  Join Us If You Have:

• Solid experience leading and building N-tier Web applications on Cloud environment.
• Experience being a people leader, coaching, mentoring and guiding for very hardworking technical teams.
• The ability to participate in, and contribute simultaneously to, multiple work streams including planning, logistics, communication, and follow up across a diverse and virtual team
• Adaptability to changes in product requirements, organizational structures and business conditions
• A strong belief in your personal responsibility for ensuring quality craftsmanship
• Experience working in a distributed team model and the ability to collaborate with remote team members.
• Solid understanding of agile software development methodologies

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions