Director Enterprise Sales

Position Title: Director, Enterprise Sales – Small & Medium Business

$93,750 to $156,250 annually DOE, plus target commission of $65,000

Comprehensive health benefits include - medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.

We emphasize our values in all our interactions:

Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.

Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.

Innovation and Improvement: We always look for ways to make the experiences of our customers – and each other – better.

Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.

The Director, Enterprise Sales – Small and Medium Business (SMB) leads a high-performing team of Sales Managers and Account Executives (AEs) focused on acquiring new SMB clients and driving revenue growth. This role is responsible for coaching and mentoring Sales Managers, fostering a collaborative and accountable sales culture, and ensuring consistent quota attainment. The Director will work cross-functionally to align sales strategies with broader commercial goals and deliver accurate forecasting. Success in this role requires strong leadership, strategic thinking, and a passion for developing talent.

Requirements

Essential Duties And Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Lead a team of Small & Medium Business (SMB) Sales Managers and Account Executives to achieve individual and team sales quotas.
• Attract, hire, onboard, and retain top talent.
• Daily management of the SMB Organization – includes pipeline/deal review, coaching, and customer engagement throughout sales cycles.
• Exemplify servant leadership qualities that inspire others through action.
• Grow Ziply Fiber’s revenue within the SMB segment by selling into prospect and install base accounts.
• Inspire and coach the team to develop their sales skills including territory management, one-call closes, identifying non-lit locations, selling Ziply’s value vs. competition, and ensuring all identified prospects are pursued.
• Assess sales activities and forecasts, determine sales progress, and identify areas for improvement.
• Provide value in complex negotiations and closing business, including appropriate use of Corporate Executives to maximize results.
• Ensure the team effectively leverages sales tools and systems consistently and in alignment with Rules of Engagement.
• Identify and support opportunities for training and professional development of department personnel.
• Collaborate with internal teams and stakeholders to drive results and customer success.
• Communicate and prioritize product and business needs from the field to appropriate corporate departments.
• Practice Ziply Fiber’s core values by hiring culturally aligned team members and leading by example.
• Operate effectively in a fast-paced, dynamic environment without requiring significant supervision.
• Performs other duties as required to support the business and evolving organization.

Qualifications:

• High school diploma or GED required.
• BA/BS from an accredited college or university or equivalent work experience required.
• Minimum of ten (10) years of sales and management experience, specifically within Internet, Telecom or Cloud services, leading teams of sales professionals.
• Minimum of five (5) years of prior experience managing sales teams within telecom.
• Experience selling into a variety of industries and territories as well as experience cultivating larger, strategic relationships key.
• Prior experience developing and maintaining business, sales, & account plans as well as negotiating & closing complex deals.
• Proficiency in Salesforce.com.
• Must have reliable transportation and willing to travel as needed.
• Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.

Knowledge, Skills, And Abilities:

• Ability to coach as well as mentor and enable a rapidly growing team.
• Strong verbal and written communication skills – includes excellent reporting and forecasting skills. Attention to detail is critical.
• Demonstrated ability to consistently generate revenue & exceed quota by managing process for identifying, qualifying, & closing new business as well as and not limited to growing an existing install base as well as securing net-new logos.
• Ability to successfully resolve situations that are broadly defined, complex, diverse, and occasionally unprecedented.
• Ability to work on cross-functional projects and teams and leverage internal resources to problem solve.
• Ability to travel 50% or more as needed.
• Ability to drive on behalf of the company in a safe and responsible manner.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / Eeo:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.