Compliance Officer- FCRA Tradeline Testing & Remediation

Primary Responsibilities Include

The Compliance Officer- FCRA Tradeline Testing and Remediation is responsible for:

•Perform monthly tradeline testing actives on all consumer products, ensuring discrepancies are escalated and addressed in a timely fashion.•Conduct a root cause analysis for CRA rejects, as well as any CLC’s which exceed document tolerance levels. •Research potential issues and perform root-cause analysis to determine cause and solutions for problems.•Document all reviews are completed, incorporating a feedback loop for continuous improvement.•Receive and review all request for suppression of reporting across all products.•Document business requirements /consumer reporting data source to target mapping. •Monitor credit reporting and dispute trends to ensure accuracy and integrity of the information provided to the credit reporting agencies.• Make independent decisions for appropriate action to be taken within regulatory and procedural guidelines.•Work with risk to develop, implement and/or enhance procedures and controls surrounding the credit reporting.•Collaborate with cross-functional partners including lending teams, operations, risk and legal. •Provide Executive and Operational level FCRA reporting across all products.•Complete KRI Dashboards for credit reporting operations  •Complete data analytics pre/post transmission •Provide vision to ensure appropriate systems and infrastructure are in place for credit reporting and oversight process.•Work with technology, risk, legal and member experienced teams to implement strategies, including process improvements and technology enhancements.   •Work cohesively with the Loan Servicing Managers, Collection Managers, and Fraud managers to monitor regulatory and compliance risks.•Maintain a clear understanding of current internal related policies and procedures, as well as all applicable federal regulations (FCRA) and credit industry standards (CDIA guidelines).•Participate in audits and provide response to internal audit. 

Qualifications, Education, Certifications and/or Other Professional Credentials

Minimum Requirements:

•2 years or more of credit bureau reporting experience•Experienced on FCRA and CDIA Metro 2 requirements/standards and/or Consumer Lending products.•Proficient knowledge with all federal and state regulatory requirements related to the Fair Credit Reporting Act, Data Furnishing, CFPB and other applicable credit reporting and dispute laws and requirements.•Strong written/verbal communication skills •Capability to work independently and effectively under tight deadlines.•Excellent analytical abilities•Ability while processing daily tasks to consider process improvements simultaneously.•Strong ability to multi-task & effective organizational skills•Experience successfully utilizing various Solid knowledge of MS Word, Outlook, Excel & PDF Creation/ Conversion •Bachelor’s Degree in business-related field or equivalent work experience.

Preferred Requirements:

•Proficient in e-Oscar and ChexSystems•Demonstrated successful stable work history

Hours & Work Schedule

•Work Hours:  8:00 to 4:30PM M-F•Hours per week:  40 hours per week

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.