IR Radiology Manager

The Department of Radiology has a leadership opportunity for Clinical Chief in the Diagnostic Division of Radiology. The candidate will contribute to the oversight and delivery of health care services through leadership and management of Interventional Radiology services and operations. Lead and manage functions to assure that health services, medical care, medical/health professions education, and research programs are delivered effectively and efficiently. Efforts are focused on organizing, managing, evaluating, and improving health care operations. Responsible for the administrative interface and coordination of clinical operations with Hospital Administration and the Carver College of Medicine Clinical Departments.

Position Responsibilities:

• Financial Management: 
• Patient Care/Services Delivery: 
• Planning and Goal Management: 
• Human Resource Management:
• Communication/Collaboration: 
• Education Programs: 
• Develop budget priorities that are responsive to clinic needs and align with institutional strategies and priorities.
• Provide financial projections and operational recommendations to meet or exceed budget targets.
• Manage financial and productivity data; review and analyze and evaluate performance relative to targets. Investigate gaps in meeting targets and propose adjustments or solutions.
• Actively monitor budgets and evaluate performance relative to targets. Investigate and resolve discrepancies.
• Develop hospital budgets; assess needs for capital equipment and personnel resources. Submit proposals with appropriate justification. Meet budgetary targets
• Ensure maintenance and adherence to regulatory standards set by state, federal, UIHC, and University policies and procedures.
• Understand and practice “Lean” standards for clinical operations. Identify opportunities for clinical operations improvement.
• Allocate resources to meet quality and productivity expectations.
• Identify needs, trends, and forecasts to provide patient care
• Identify trends and determine QA priorities
• Recommend QA and patient/customer satisfaction strategies
• Develop and monitor plans to enhance patient satisfaction
• Work in collaboration with hospital and department leaders, including medical directors, to implement best practices and new models of care/service.
• In collaboration with hospital and department leadership, ensure that clinical operations are reviewed regularly and in compliance with UIHC, The Joint Commission, and other regulatory agencies.
• Oversee and ensure compliance of safety regulations.
• Work collaboratively with the review of outpatient health care delivery.  Identify systematic problems with clinical operations and recommend solutions.
• Review patient satisfaction data and develop, implement, and evaluate plan(s) to improve performance.
• Investigate patient experience concerns and provide follow-up as delegated to ensure patient satisfaction.
• Model and promote the Service Excellence model for patient care and staff satisfaction.
• Develop action plans for clinical areas that meet strategic goals
• Provide progress reports to hospital and department leadership
• Collaborate with hospital and department leadership to identify opportunities for process improvement and improved efficiencies
• Prepare and/or assist with developing the clinic operating budgets
• Prepare and/or assist with developing plans to ensure excellent patient services and satisfaction scores
• Responsible for the recruitment and training of personnel to maintain an appropriate skill mix and number of staff
• Hire, develop, and manage the performance of employees
• In collaboration with hospital HR representative(s), ensure a consistent approach to HR management.
• Provide feedback to the service unit leadership, detect performance problems and provide recommendations regarding corrective action as necessary
• Hold staff members accountable for high performance and high engagement by articulating expectations, monitoring performance, and providing feedback consistently across areas of responsibility.
• Prepare and/or assist with developing resource allocations and staffing models.
• In collaboration with human resources, finance, hospital administration, and department leadership, use analytical tools related to workforce utilization and productivity and other operational metrics relevant to workforce management.
• Prepare and/or assist with developing workforce models aligned with clinical demand and efficiency.
• Working closely and collaboratively with Human Resources, complete performance evaluations, propose salary increases and career development plans
• Schedule and direct work activities of assigned clinic staff
• Advocate for the needs of the clinic with healthcare leadership
• Collaborate with the clinic medical director regarding program development, process improvements, and equipment budgets
• Facilitate and foster a collaborative relationship among staff and hospital and department leadership in a positive manner
• Provide administrative interface and actively collaborate with hospital and department administration
• Represent the clinic in meetings or on committees within UIHC
• Work to ensure that all employees are respected and treated consistent with University policies.
• Provide clinical education to develop staff competency
• When relevant, oversee clinical education activities and agreements with other educational institutions
• Manage appropriate staff level development initiatives to drive quality care and patient satisfaction
• Collaborate with research staff to ensure clinical and research needs are met

The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job. 

• Percent of Time: 100%
• Schedule: Monday - Friday, 0730-1600.
• Pay Grade: 6A
• Professional and Scientific Pay Structures | University Human Resources - The University of Iowa

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information, click here

Educational Requirements:

• Master’s degree in Nursing, Hospital and Health Administration, or Business Administration or equivalent combination of education and experience. 

Experience Requirements:

• At least three (3) years of comprehensive progressive healthcare leadership/administrative experience
• Experience with budget management (e.g., regular use of institutional financial reports to meet monthly and annual targets)
• Demonstrated ability to lead change
• Excellent written and verbal communication skills
• Strong interpersonal skills and high emotional intelligence
• Demonstrated job-related experience with and /or commitment to a welcoming environment in the work/academic environment

Desired Qualifications:

• Previous Imaging management experience
• Demonstrated results in improving patient satisfaction levels
• Demonstrated results in improving clinical operations
• Experience managing in a matrix reporting and unionized environment
• Previous experience with oversight of multiple types of professional staff
• Experience with program development

Application Process: To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Job openings are posted for a minimum of 10 calendar days. Applications will be accepted until position is filled.

With additional questions, please reach out to Susan Curtis at susan-curtis@uiowa.edu.