ServiceNow Technical Consultant

What We Offer:

• The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers.
• Unrivalled investment and training in you and your career
• Stimulating environment offering ongoing learning opportunities
• Culture of innovation and inspiration
• Competitive salary and generous benefits 
• A very flexible and creative environment for everyone

Role And Accountabilities:

We are seeking a skilled and proactive ServiceNow Technical Consultant with strong experience in Security Incident Response (SIR) and Vulnerability Response (VR) modules within the ServiceNow Security Operations (SecOps) suite. The ideal candidate will be responsible for technical design, development, and implementation of SecOps solutions aligned with cybersecurity and IT risk management requirements.

This role requires hands-on expertise in ServiceNow configuration, scripting, and integration, with a deep understanding of security processes and tools.

• Candidates will be experienced in leading ServiceNow engagements end to end, 
• In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
• Configure, develop, and support ServiceNow modules, including:
• Configure and implement ServiceNow Security Incident Response (SIR) and Vulnerability Response (VR) modules according to client requirements and best practices.
• Collaborate with Solution Architects and business stakeholders to translate requirements into technical solutions.
• Develop custom workflows, business rules, client scripts, UI policies, and integrations within the SecOps suite.
• Integrate ServiceNow with third-party tools such as Qualys, Tenable, Rapid7, Splunk, CrowdStrike, etc.
• Support data imports, API integrations, and automation for improved incident response and vulnerability remediation.
• Perform testing, troubleshooting, and tuning of implemented solutions.
• Create technical documentation, including design specs, configuration guides, and user manuals.
• Participate in user training and provide post-implementation support.

Skills And Experience Requirements:

• Bachelor's degree with at least 5+ years of ServiceNow design and development experience
• 5–7 years of overall experience with ServiceNow platform development and configuration. 
• strong expertise in ServiceNow Security Operations, specifically Security Incident Response, Vulnerability Response.
• Proficiency in scripting (JavaScript, Glide), REST/SOAP APIs, and UI customization within ServiceNow.
• Experience in integrating security tools and threat/vulnerability feeds with ServiceNow SecOps.
• Familiarity with ITIL processes and security incident workflows.
• Strong analytical, communication, and client-facing skills.
• Ability to work in agile and fast-paced environments.
• Excellent problem-solving and analytical skills.
• Excellent written and oral communication skills.

Skills And Certifications

• ServiceNow certifications - Service Now System Administrator CSA. 
• Certified Implementation Specialist – Security Incident Response (SIR)
• Certified Implementation Specialist – Vulnerability Response (VR)
• ServiceNow Certified Application Developer
• ServiceNow Certified Technical Architect (CTA)
• ITIL v3 or v4 Foundation Certification
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills.
• Successful teamwork experience & demonstrated leadership abilities.

Fujitsu at a Glance

Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition.  This has been the foundation of Fujitsu’s success since its inception.  In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value.  Fujitsu wants innovators like you!

At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity.  Qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, ethnic or national origin, citizenship, political belief, social condition, family, marital or civil status, genetics, disability, age, veteran status, or conviction of an offence that is unrelated to employment. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.