Student Worker - Foster Pavilion Operations Assistant

Job Title: Foster Pavilion Operations Assistant 

Job Classification: Business Operations, Student

Department: Athletics Event Management & Facilities 

Hiring Manager: Jonathan Berry

Contact: jonathan_berry@baylor.edu

Work Schedule: Flexible working hours depending on event schedule. Some nights and weekends. No more than 20 hours per week. 

Desired Length of Employment: Fall/Ongoing

Pay Rate: $10

Key Components:

• In a student employee capacity, may perform or assist with specialized business or operational functions that contribute to departmental goals and initiatives.

Job Description:

The Student Worker supports the day-to-day operations and event execution at Foster Pavilio. This position offers hands-on experience in event management, guest services, and facility operations while providing flexible hours to accommodate student schedules.
 

Key Responsibilities:

• Assist with event setup and breakdown for basketball games, concerts, and other special events.
• Greet and assist guests, provide directions, and ensure a positive event experience.
• Support back-of-house operations including locker room setup, team support, and equipment logistics.
• Monitor and maintain cleanliness and safety standards throughout the facility.
• Operate various equipment such as radios, scoreboards, and PA systems (training provided).
•  Collaborate with full-time staff and external vendors to ensure smooth event operations.
• Perform other duties as assigned by arena staff or supervisors. 

Qualifications:

• Availability to work evenings, weekends, and holidays based on event schedule.
• Strong communication and customer service skills.
• Ability to work in a fast-paced, team-oriented environment.
• Dependable, punctual, and professional.
• Ability to lift up to 50 lbs and stand for extended periods. 

Preferred Qualifications:

• Prior experience in event operations, customer service, or athletic facilities.
• Interest in sports management, hospitality, or event planning. 
• Provide mid to advanced level administrative and operational support for day-to-day tasks
• May serve as initial contact for in-person guests or callers; provide excellent customer service
• May generate, prepare and analyze reports or perform forecasting
• May create creative content or maintain department website(s)
• May assist with special projects and initiatives supporting departmental goals
• May assist with planning or coordination of events
• May assist with identifying areas of improvement and recommend solutions
• May assist with compliance processes
• May assist with maintaining internal databases and records
• May assist with developing processes and procedures
• Perform all other duties as assigned to support Baylor’s mission  
• Ability to comply with University policies  
• Maintain regular and punctual attendance 

Employer: Baylor University

Work Location:

Work Address: Foster Pavilion, 650 S. University Park Dr