Spa Therapist

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

ABOUT THE ROLE

In the role of Spa Therapist, your key focus will be to:

• • Extend a welcoming experience for our clients
• • Carry out a variety of treatments
• • Follow LQA (Leading Quality Assurance) and Forbes, and brand standards
• • Be fully trained and aware of the treatment menu and products
• • Assess guest needs through thorough consultation prior to treatment
• • Adhere to the operating procedures of Chuan Body + Soul
• • Promote spa and body care products as well as treatments
• • Ensure all treatment rooms are set up according to standard prior to the treatment
• • Maintain clear lines of communication within the Spa and the hotel in general

About You

• • Experience in a similar position and environment with a firm understanding of excellence in customer service
• • Spa/Beauty qualification at NVQ Level 2 and 3 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/ NVQ/ VTCT is desirable)
• • Certification in facial and massage therapy is essential
• • Ideally, knowledge of Chinese 5 elements, Reiki, Lymphatic Drainage Massage, Reflexology, Pregnancy Massage, Hydrafacial treatments
• • Excellent communication and interpersonal skills
• • Warm and caring attitude towards the health and well-being of clients
• • Drive to work towards targets in treatment and retail
• • Ability to work well in a team
• • Good time management skills
• For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/london/