Business Operations Manager, Infrastructure

The Production Engineering (PE) team ensures the reliability, scalability, performance, and security of Meta’s production services and infrastructure. They work closely with engineering teams to proactively solve complex problems, automate processes, and keep Meta’s systems running smoothly at massive scale. As an executive Business Operations Lead for the PE organization, you’ll serve as the cohesive link that enhances our leadership team’s visibility, enabling them to operate with efficiency and strategic foresight within a cross-functional and lean horizontal framework.Business Operations Manager, Infrastructure Responsibilities

Build and execute a rhythm of the business that forecasts organization-wide events and community plans for leaders

Drive strategic internal initiatives and ensure progress on priority work streams, build decision-making frameworks, and deliverables

Operate as the subject matter expert for headcount management, ensuring resources are deployed in priority areas

In partnership with recruiting, build a hiring and communications strategy that streamlines hiring practices and accelerates hiring velocity

Establish a review structure for high-priority workstreams, ensuring cadence, pre-reviewed coaching, action item tracking, and outcome dissemination

Draft internal communications on behalf of leaders, including long-form posts and live presentations

Manage strategic planning processes, establish annual organizational objectives, key results, and resource plans

Drive special projects, including organizational transformation, partnering with cross-functional teams to develop and implement new processes as needed

Collaborate with the executive admin team to lead the planning and execution of All-Hands and offsite events

Partner with HR to develop an employee engagement strategy that aligns with centrally managed programs

Travel up to 10-15% of the time

12+ years of experience in program management, project management, strategy, management consulting, or operations

2+ years of experience supporting VP or director-level leaders as a program manager or Chief of Staff

Demonstrated quantitative, analytical, and conceptual problem-solving skills with solid business acumen

Effective prose and presentation skills with high craft quality

Proven problem-solving experiences, handled individually and in groups

Track record of organizing, developing, and executing strategy projects with successful outcomes

Experience operating on your own initiative and efficiently to track key organizational priorities, identify efficiencies, and drive team alignment

Proven experience partnering with cross-functional leadership to transform insights into actionable outcomes

Experience navigating business structures while maintaining confidentiality and discretion

Highly organized, experienced in project management, willing to shift seamlessly between strategic counsel and smaller daily tasks

Demonstrated experience consistently working collaboratively with your teams and key stakeholders with executive level communication skills who has successfully worked in changing, ambiguous and high expectations environments

Detail-oriented, operationally minded professional who can think strategically, adapt quickly, and rapidly earn credibility and interact with all levels of the organization

Minimum Qualifications For those who live in or expect to work from California if hired for this position, please click here for additional information. About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$174,000/year to $242,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.