Front Office Supervisor

Description

Music City is so much more than what people think it is, and Bobby Hotel Nashville is on a mission to reveal the soul of our destination. We serve as guides by peeling back the layers to find what makes Nashville tick and sharing our discoveries with our guests. We’d be excited if you joined us on this journey.

We’re not looking for culture fits; we seek culture adds. If you are spirited, kind, approachable and wish to show up to work being boldly and unapologetically you, we welcome you to our table.

• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
• Maintains proper supervision over all aspects of operations up to but not limited to Front Office.
• Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates.
• Ability to assist with various office tasks as needed.
• Train new hires.
• Other duties as assigned

Requirements

• Minimum of 1 year working at the hotel front desk
• Prefer experience working with Opera system
• Guest service and communication skills
• Prefer positive and encouraging leadership style

We are an EEO Employer.