IT Coordinator/Help Desk Technician: Parker, Colorado

Description

IT Coordinator/Help Desk Technician: Parker, Colorado

Our Mission

Leman Academy of Excellence offers a rigorous, classical education based on the traditions of Western culture where all disciplines are interrelated allowing scholars the ability to think independently and critically. We purpose to partner with supportive parents, pursue excellence, provide a safe and challenging environment, and instill morals and values in order to produce tomorrow’s leaders today.

Core Values

Core Values are the key to defining our culture. They drive our decisions and shape our behavior. Below are the Core Values for Leman Academy of Excellence:

CAUTION: Every precaution is taken to ensure a safe and secure environment for every scholar, staff and guests.

CIVILITY: Every scholar, family and employee is treated with respect and as a valued individual.

COMMUNITY: We strive to build a community where all stakeholders are motivated to be involved and feel connected and valued.

CLASSICAL EDUCATION: Oversight and training is in place to ensure we are offering a rigorous, scholar-centered, classical education program including high expectations, values and virtues and providing scholars an environment of engaged learning.

Summary Of Job Description

This individual will be responsible for IT help desk operations, maintaining user accounts, email addresses, and projector connectivity and preparation. In addition, the candidate should have excellent customer service skills. The candidate should possess a minimum of an Associate’s degree and some evidence of continuing education/certification in the IT field would be beneficial.

Works with: IT Department Staff and District Administration, Vice Principal, Principals, Faculty, Department Heads, Office Staff, Health Services Coordinator, Families and Scholars of Leman Academy.

Qualifications/Minimum Requirements:

•  An Associate's or higher degree, Bachelor’s Preferred
•  Colorado Fingerprint Clearance and background check.
•  First Aid and CPR Certification.
•  A willingness and desire to learn the Classical model of education.
•  A willingness to better understand Miss Mason’s educational philosophy and methodology.
•  Strong verbal, written, and interpersonal communication skills to positively impact community, parents, scholars, administration, instructional staff and office support staff.
•  Strong commitment to supporting and safeguarding the principles of excellence in classical education.
•  Ability to manage conflict resolution with an attitude of humility and service.
•  Ability to communicate effectively and professionally with scholars, parents, co-workers, vendors and build relationships.
•  Strong commitment to providing leadership in promoting health and safety, including a healthy environment.
•  Ability to operate office equipment as required on assignment; i.e. fax machine, copier, computer, etc.
•  Ability to lift boxes and packages of varying weights and move them to other locations.

Essential Job Functions And Duties:

•  Provide general IT support to scholars and employees
•  Be familiar with cloud-based services
•  Some A/V knowledge related to projectors or other classroom-related media devices
•  Repair broken hardware by replacing parts or contact service company
•  Maintain printers and copiers or contact service company
•  Assist in installing new software on scholar computers and make sure to
• meet teaching needs for different classes and instructors
•  Reconfigure computers to meet academic requirements
•  LMS platform experience
•  Perform additional duties as directed by the Supervisor, knowing that your position is not exclusive of supporting the Information Technology Department
•  Assist in storing and inventory IT equipment, materials, and supplies.
•  Maintain confidentiality per FERPA
•  Other duties as assigned

Skills And Experience:

•  Google “G Suite for Education” experience
•  Microsoft Office suite/web applications
•  Knowledgeable in all G Suite Applications
•  Basic understanding of computer systems and networks
•  Basic understanding of LMS systems, Schoology would be plus
•  Ability to communicate with scholars, teachers, and administration
•  Excellent customer service skills is a must
•  Be a team player, not every wheel needs to be re-invented.

Work Habits And Attitudes:

•  Be a self-starter with an ownership attitude.
•  Demonstrates a strong sense of drive to meet goals.
•  Shows initiative and resourcefulness.
•  Performs accurate work in a timely manner.
•  Meets deadlines and sets priorities.
•  Demonstrates flexibility and adaptability.
•  Works well with minimum supervision.
•  Is dependable and accepts responsibility.
•  Shows sensitivity and tact in dealing with others.
•  Accepts direction and constructive criticism.
•  Cooperates with fellow workers and other departments.
•  Follows school policies and safety rules.
•  Demonstrates a professional appearance on a daily basis.
•  Demonstrates a willingness to work as a team player.
•  Embraces collaboration with other professionals.
•  Excellent organization, time management, and follow-up skills.
•  Maintains a professional environment at all times.

Position Type: Part Time

Campus: Stroh and Bayou Gulch Campuses

*Essential functions, as defined under the American with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list is illustrative only and is not a complete listing of all functions and tasks performed.

Compensation

Salary Range: $24.84 - $29.28 per hour, depending on experience

Leman Academy offers a very competitive benefits package and overall compensation will be commensurate with talent, experience and education.

As a Leman Academy of Excellence Employee, you shall be afforded benefits if you work thirty (30) hours or more each week, all as prescribed in the Personnel Policies of the School, and such revision thereof as are made and approved by the Board of Directors of the School all of which have been adopted by the School. Benefits eligibility and enrollment for Employees working thirty (30) hours or more per week include but are not limited to:

• Voluntary medical insurance, vision plan, and dental plan; enrollment for Employees beginning employment are effective the first of the month following start date of full time employment unless agreed upon by administration.
• Life Insurance, Accidental Death and Dismemberment, Long and Short Term Disability benefits are effective the first day of the month following start date of full time employment.
• Leman is a PERA Employer.
• If the Employee is terminated, the Employee will be covered with all benefits described above until the last day of the month in which they terminate.
• Benefits eligibility and enrollment continue for current admin/Employees who sign a new Agreement. Retirement plan and long-term disability eligibility and enrollment are based on the beginning date of employment in the initial Agreement.

Leman Academy of Excellence is an Equal Opportunity Employer.