Director of Quality Assurance and Risk Management

Department: University Health Services
Appointment Type and Duration: Regular, Ongoing
Salary: $115,000-$130,000
Compensation Band: OS-OA10-Fiscal Year 2025-2026
FTE: 1.0

Application Review Begins

October 17, 2025; open until filled.

Special Instructions To Applicants

To ensure consideration, please upload the following with your online application:

Cover letter which expresses your interest in the position and fully articulates how you meet the minimum qualifications, professional competencies, and any preferred qualifications you may have

Current resume/CV which includes dates of employment

Applicants will also be asked to submit the name and contact information for three professional references; a current or most recent supervisor (if not currently employed) is preferred. The candidate will be notified prior to references being contacted.

Department Summary

The Division of Student Life supports the university’s academic mission and strategic plan through comprehensive programs and services that promote and advance student learning and success while fostering an inclusive and vibrant campus community. Student Life includes four major portfolios, the Office of the Dean of Students, Experiential Learning & Engagement, Health & Wellbeing, and Division Administration. Key programs and departments within the division include but are not limited to University Health Services, Erb Memorial Union, Physical Education & Recreation, Parent and Family Programs, Major Student Events (Commencement, Homecoming, University Day), Fraternity and Sorority Life, Counseling, Health Promotion, Multicultural and Identity Based Support Services, Student Government Engagement & Success, Student Conduct and Community Standards, and Support for Students in Crisis and Students of Concern.

University Health Services (UHS) is a unit within the Division of Student Life and is a nationally accredited (AAAHC) outpatient clinic providing primary care to students at the University of Oregon. All staff are required to uphold the values of the UHS. This position works in support of the University Health Services mission and vision and is consistent with UO policy. Some aspects of this position may be completed in collaboration with other University departments.

Position Summary

The Director of Quality Assurance and Risk Management position is responsible for the HIPAA Compliance Program, Safety/Risk Management, and Quality Assurance at University Health Services. The Director of Quality Assurance and Risk Management is responsible for accreditation and ongoing compliance with the standards of the Accreditation Association for Ambulatory Health Care (AAAHC), as well as developing, implementing, and administering a comprehensive Compliance Program for UHS. This position works collaboratively with the Executive Team members and other staff to develop and maintain a culture of continuous quality improvement, working with every department within UHS and various offices on campus.

The Director of Quality Assurance and Risk Management manages complex, confidential risk and privacy issues, including concerns relating to quality of care, to resolution. This position ensures compliance with FERPA, HIPAA, and state and federal laws as applicable. This position conducts independent root cause analysis and in-depth evaluation, guiding program governance and executive leadership to successful mitigation or corrective action.

The Director of Quality Assurance and Risk Management also serves as the University HIPAA and Privacy Officer, serving as a resource on issues related to HIPAA at an institution-wide level and Chairing the UO HIPAA Privacy Team.

This position requires successful completion of a criminal background check and routine screening of Medicaid and Medicare Exclusion Lists. Employee loses eligibility for employment if on the List of Excluded Individuals and Entities (LEIE) and/or System of Award Management (SAM). In addition, employee must follow Compliance with UHS policies regarding tuberculosis screening, measles and mumps (MMR), seasonal flu, hepatitis B, and other immunization requirements.

Minimum Requirements

• • Bachelor's degree in healthcare, business, or health-related field AND
• • Five years’ health care experience with emphasis on compliance, privacy, health information management and patient services; OR
• • An equivalent combination of compliance, privacy, health information management, and patient services experience and education.

Professional Competencies

• • Experience with and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment.
• • Breadth and depth of knowledge of laws and issues pertaining to privacy and data security.
• • Ability to lead a team and navigate a large, highly matrixed organization.
• • Ability to think strategically and to proactively manage implementation of enterprise-wide initiatives.
• • Ability to adapt in a dynamic and high-growth environment.
• • Strong written and oral communication and presentation skills.

Preferred Qualifications

• • Certified in Healthcare Compliance (CHC), Health Care Risk Management (CPHRM), and/or Healthcare Quality certification (CHPQ).
• • Experience in a college health setting accredited by AAAHC.
• • Experience developing and implementing initiatives that support accreditation requirements, ensuring the organization successfully meet AAAHC or Joint Commission standards.

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background check.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.

The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.