AR & Collections Specialist

Description

About Us:

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

Opportunity?

Do you find enjoyment in ensuring financial accuracy and looking for efficiencies? Are you a problem-solver who thrives in a fast-paced environment? If so, our Accounts Receivable & Collections Specialist role could be your perfect fit! In this role, reporting to our Accounting Manager, you will manage the timely communication for collections of past due accounts and serve as a backup to other employees within the accounting department. You will also work collaboratively across the organization to ensure we provide a great overall customer experience.

Location:

This role will be a hybrid opportunity - working both in Buhler and Wichita (and remotely)  

Key Responsibilities:

• Help to manage the collection activities of past due accounts, including the ongoing communication to customers via mass messaging, coordinating payment arrangements with delinquent customers & answering various billing questions. 
• Help to manage the bad debt review process including the assessment of various accounts, preparation of accounting entries and coordination with external collection contacts, ultimately ensuring alignment with internal policy and US GAAP.
• Act as source of expertise for the Account Receivable / Billing system as well as the related reporting needs.
• Monitor various Accounts Receivable reports to check for accuracy of payments, service discounts, etc., initiating and communicating any corrective actions required.
• Serve as a backup role to other accounting team members (Accounts Payable, General  Accounting). 
• Assist in implementing process improvements; document processes and create standard operating procedures for various roles within the accounting department. 
• Assist in data gathering and analysis related to audit activities & government compliance reporting. 
• Perform other support-related duties as assigned.

Desired Attributes:

• Highly driven and passionate about your work.
• Ability to keep focused and calm in a fast-paced environment.
• Strong verbal and written communication skills; ability resolve conflict.
• Ability to work independently and problem solve utilizing critical thinking skills.
• Strong organizational skills and ability to adjust for competing priorities.
• Ability to improve work processes and deliver solutions (outside of the box thinking).
• Keen attention to detail.

Requirements

Experience, Knowledge And Skills Required:

• Associates degree or higher in Accounting, Finance, or Business OR 2+ years experience working in a collections/accounting role. 
• Advanced experience in Excel/Google Sheets. 

Experience, Knowledge And Skills Preferred:

• Experience within a technology-related organization
• Direct knowledge/exposure to Sonar/CDG billing, Sage Accounting

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation. 

Salary and benefits commensurate with experience.

Equal Opportunity Employer.