Marketing Operations Coordinator - Hybrid

Description

The Marketing Operations Coordinator supports the Senior Manager, Marketing Operations in ensuring seamless execution of in-store marketing programs, promotional campaigns, and print/production deliverables. This role provides critical operational, administrative, and project management support to keep workflows running smoothly, deadlines met, and marketing assets executed with accuracy and consistency. The Coordinator will serve as the backbone of the marketing operations team, ensuring details are managed, communications flow, and cross-functional partners remain aligned. 

Responsibilities:

Marketing Operations Support:

• Assist the Senior Manager in executing all in-store marketing operations, including promotional opt-ins, point-of-purchase (POP) planning, and production schedules.
• Help maintain accurate retailer distribution lists to ensure timely and correct delivery of promotional kits, new store opening (NSO) materials, and POP assets.
• Coordinate with vendors and internal stakeholders to track progress on print and production deliverables, escalating issues as needed.
• Support invoice management by collecting quotes, processing invoices, and reconciling budget trackers.

Project Coordination & Workflow Management:

• Manage the intake of requests submitted to the marketing team inbox/alias, ensuring requests are logged, triaged, and prioritized appropriately
• Assist in maintaining project timelines and status updates, following up with internal teams and vendors to ensure deadlines are met.
• Support the proofing process between design, compliance, and stakeholders to ensure marketing materials meet brand, retailer, and legal standards before release.
• Track and update the promotional calendar to align teams on campaign execution and key deliverables.

Cross-Functional Collaboration:

• Serve as a liaison between marketing and cross-functional partners including operations, sales, finance, and design.
• Provide administrative and logistical support during promotional campaigns, NSOs, and special projects.
• Ensure clear communication with store teams, vendors, and internal stakeholders on asset delivery timelines and expectations.

Process Improvement:

• Partner with the Senior Manager to identify opportunities to streamline workflows, automate tasks, and improve efficiencies across the team.
• Document processes, maintain updated SOPs, and provide recommendations to enhance day-to-day operations.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or related field preferred.
• 3-5 years of marketing, project coordination, or operations experience (retail, foodservice, or CPG experience a plus).
• Prior experience supporting print/production or vendor coordination strongly preferred.
• Strong organizational skills with the ability to manage multiple projects and competing priorities in a fast-paced environment.
• Detail-oriented with a high level of accuracy in managing timelines, budgets, and deliverables.
• Excellent written and verbal communication skills.
• Strong collaboration skills with the ability to build relationships across teams and with external vendors.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required; experience with project management tools (e.g., ClickUp, or similar) a plus.
• Expected to come into the office about once a week to pick up print materials and marketing items.