Corporate Catering Sales Manager - Laidback Luxury in La Jolla

Description

About Us:

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

The Job:

As a Corporate Catering Sales Manager at Estancia La Jolla, you will be responsible for providing complete account management for assigned territory goal to include corporate meetings and events. Respond to all incoming leads and RFPs to secure opportunities for available hotel event spaces. Provide detailed proposals in a high-volume environment. Outline available event venues, pricing minimums and rental fees with timely response to clients. Meet with clients for site tours to secure potential bookings, Develop long-term relationships with clients by maintaining consistent verbal and written communication, attention to detail and customer service in a luxury market. Partner with clients to plan function details, upsell food, beverage, and room rental to meet sales goals. Maintain detailed information about clients and enter data into property computer systems. Prepare correspondence to customers and hotel department operations managers to include Banquet Event Orders, Group Resumes, and Diagrams. Serve as onsite liaison during event functions with clients and operations team. Approve final billing. Attend Business Review and Department Meetings.  

You:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Corporate Catering Sales Manager requires skills such as patience, empathy, and a desire to provide excellent service for our guests.

Our Culture:

Be part of our award-winning team named TOP Workplace in San Diego 2022-2024 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. The people who best fit Estancia La Jolla are sharp, hardworking team players. We are looking for candidates with experience in having fun!  

The Offer:

 In return, we offer competitive pay, insurance benefits, Team Member-Family & Friends hotel and restaurant discounts within Nobel House Hotel & Resorts, matching 401k, PTO, parking, and complimentary meals.

Requirements

High school diploma or general education degree (GED), or equivalent combination of education and experience. Bachelor’s degree in Hospitality desired.

At least one-year related sales experience (i.e. Event Coordination in Conference Services or Catering Sales) in a similar sized hotel/resort or winery operation. 

Possess solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully selling and working in a high volume, time sensitive environment. Ability to learn, follow and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria.

Completes all required training as scheduled.

Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales desired.

Requires good working knowledge of Microsoft Office applications (including Outlook, Word and Excel) and ability to learn and operate other hotel computer systems. Delphi FDC experience desired.

Ability to work on AM, PM, weekend and holiday shifts as required by operational needs

The Ideal Candidate Will Have:

Experience within a hotel/resort environment

If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply!

Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D

Eeo Statement

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.