Product Manager

About The Princeton Review

The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram.

About The Position

The Princeton Review (TPR) is seeking a user-centered Product Manager who is deeply dedicated to creating delightful experiences for customers, makes decisions based on a thorough understanding of user pain points and data/insights, expertly collaborates with cross-functional stakeholders, and has experience driving the execution of a roadmap in an agile environment.  

What You'Ll Do

• Deeply understand our users: Through continuous discovery, engagement with data and insights, and a solid grasp of the broader market, come to thoroughly know our customers and their experience of our platform in both future and ideal state. 
• Champion customer needs: Through continuous, extensive direct customer engagement and market research, develop an evidence-based perspective on customer pain points and use cases that inform product features and content development. 
• Conduct meaningful experiments: Run regular experiments on high-value product opportunities to validate and refine solutions, collecting actionable feedback to inform decision-making. 
• Leverage AI to drive innovation: Apply AI and advanced technologies within the platform to build a more adaptative, flexible experience. 
• Deliver roadmaps: Serve as a leader on a cross-functional development team to deliver on a roadmap that grows customer value, incorporating new feature / product needs, enhancements, support requests, and bug fixes at appropriate levels. 
• Build agilely: Working closely with engineering and design colleagues, work in alignment with agile methodologies to plan and execute iterative development cycles. 
• Iterate toward impact: Continuously refine product solutions through cycles of prototyping, user feedback, and incremental releases, ensuring that each iteration delivers measurable value and informs the next. 
• Maintain backlog: Maintain a prioritized backlog of validated solutions, bug fixes, and other stories to drive continuous improvement and innovation for our customers in your product / platform area. 
• Manage projects cross-functionally: Rally cross-functional teams to understand and hit milestones and deadlines. Serve as the “quarterback” who coordinates multiple teams (e.g., content operations, engineering, QA) and works backwards to set and follow timelines. 
• Drive clarity across the organization: Clearly and compellingly communicate user value delivery to stakeholders across sales, marketing, customer success, and the broader leadership team. 

Who You Are

• Degree: BA required 
• 2+ years of experience in Product Management or similar, ideally with experience in B2C, driving customer-focused product development from discovery through delivery and continuous iteration 
• Education expertise: Understanding of the education landscape, including market trends, opportunities, and challenges, with a specific focus on the needs of learners and students 
• Experimentation: Skilled in customer research, experimentation, and generating actionable plans from learnings 
• Agile experience: Familiarity with agile methodologies and backlog/roadmap management 
• Data analysis: Analytical mindset with proficiency in using data and insights (SQL, BI tools, or similar) to guide decisions 
• Close-knit tech collaboration: Previous experience collaborating closely with engineering and design 
• Innovation and AI: Proven ability to drive innovation in product development. In particular, experience with launching AI features and products 
• Project management: Highly organized and able to manage multiple priorities in a fast-paced environment with multi-disciplinary stakeholders 
• Exceptional communication skills: Excellent communicator, in writing and verbally, capable of conveying product vision and value to technical and non-technical audiences 

What We Offer

The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on, and all qualified applicants will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.

To Apply:

As part of your application, please include your resume and a thoughtful cover letter, addressed to Claire Engel, Director of Product Strategy, outlining how your skills and experience meet the qualifications of the position. The salary range for this position is $100,000 to $130,000.

The Princeton Review offers a competitive salary and benefits package,  commensurate with experience and skills.