Executive Director of Case Management
City of New York.com
118k - 128k USD/year
Office
New York City, NY, United States
Full Time
Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALRY OF $118,000.00 - $128,000.00.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.
Nurture, Engage, Support, Treat (NEST) ensures that youth served by DYFJ receive comprehensive and consistent medical, mental health, and case management services. The Executive Director of Case Management will work within the DYFJ’s detention continuum to effectively oversee and manage the intake, adjustment, facilitation, coordination, advocacy, discharge planning, and support re-entry for juvenile delinquents, juvenile offenders, and adolescent offenders remanded to and/or placed in the care and/or custody of ACS within a secure detention facility.
Specific duties include, but are not limited to:
- Oversee and manage the direction and coordination of day-to-day case management functions within two (2) juvenile detention facilities for youth pending adjudication of court proceedings.
- Supervise and coach two (2) Directors of Case Management, responsible for daily supervision and direction of case management activities in the juvenile detention facilities and provide coverage in the absence of the directors as needed.
- Actively participate in the development, coordination and provision of orientation and in-service training of case management staff to promote and support their professional development.
- Manage the monitoring and tracking of new resident intakes and related city mandates and state regulatory requirements for maintaining contacts with youth and their families and youths’ legal representatives.
- Oversee the case management unit’s completion and maintenance of adjustment reports, other documentation requested by the courts, OCFS, and DYFJ, and related data entry.
- Actively participate in the development, interpretation, and implementation of related agency policy and procedures.
- Conduct quality controls, including ongoing review and analyses of data entered in the Juvenile Detention Automated System (JDAS) and accuracy of minutes assigned to residents in the automated telephone system for secure detention.
- Oversee and manage the collaboration with Facility operations at Horizon and Crossroads and Non-Secure Detention programs to ensure adequate coordination of youth admissions and transfers.
- Ensure case management representation at multi-disciplinary meetings, and case conferences to support the planning, development, and coordination of care for youth.
- Build and maintain relationships with New York City Public Schools, Health Services, Department of Probation, youth’s legal representatives, New York City Courts, other City and State agencies, and advocacy organizations to ensure adequate care coordination for youth in detention.
- Oversee and assess relationships with case management vendors to ensure quality service.
Special Note:
- Candidate must be willing and able to travel to multiple work locations, including both ACS secure detention facilities.
ADDITIONAL INFORMATION
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #737199.
No phone calls, faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
DIRECTOR OF FIELD OPERATIONS ( - 95600
Qualifications
1. A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; such as (but not limited to) child welfare agencies, Day-Care, educational institutions, mental health groups, pediatrics, juvenile justice. At least eighteen months of the required experience must be in a supervisor, administrative, managerial or executive capacity.
2. Education and/or experience equivalent to "1" above. However, all candidates must have at least eighteen months of experience in a supervisory, administrative, managerial, or executive capacity. A Master's degree in Social Work may be substituted for one year of the required general experience.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Executive Director of Case Management
Office
New York City, NY, United States
Full Time
118k - 128k USD/year
September 26, 2025