Mortgage Servicing Team Specialist, Full-Time, Hybrid Marlborough MA

Schedule

Monday - Friday 8a-5p

What You’Ll Do

Summary/Objective:

The Mortgage Servicing Specialist is responsible for ensuring the accuracy of all mortgage data and applicable servicing related information.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage DCU's investor mortgage portfolios including calling in daily remittances, payoffs, monthly reconciliation, delinquency reporting, and modifications.  
• Responsible for the accounting, analysis and administration of all mortgage escrow accounts including but not limited to: taxes, PMI, homeowners, force-placed insurance, and delinquent payments.
• Coordinate and correspond with members, vendors and employees for all mortgage servicing needs.
• Prepare, process and fund all loans for sale to the secondary market investors.
• Maintain all interest rate changes and ensure all general ledgers are current and up to date.
• Provide service excellence by answering phone calls regarding all aspects mortgage servicing.
• Ensure compliance with all applicable state and federal laws and regulations.
• Perform other job-related duties as assigned by Managers(s).

What You’Ll Need

Education And Experience Requirements:

• High School Diploma or equivalent
• 2-5 years mortgage or related experience

Additional Eligibility Requirements:

• Technical Skills (word, excel, outlook etc.)
• Professional Written and Verbal Communication Skills

What We Do

DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.

DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to career@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

DCU is not currently offering Visa transfer/ sponsorship for this position.

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