Crypto Tax Expert (United States & Canada)

Overview

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. Learn more about our mission, culture, and hiring process.

Some Things We’Re Proud Of

• 🛠️ Building foundational tools in the cryptocurrency space
• 📄 Over 1M tax forms generated
• 💲 $250B+ in cryptocurrency is tracked on CoinTracker (~over 5% of the entire crypto market)
• 🤝 Partnered with Coinbase, H&R Block, Intuit TurboTax, MetaMask, OpenSea, Phantom, Solana, and Uniswap
• 🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google & Google[x]
• 💼 $100M+ venture capital raised from Accel, General Catalyst, Y Combinator, Initialized Capital, Coinbase Ventures, Kraken Ventures, Intuit Ventures, 776 Ventures, Balaji Srinivasan, Claire Hughes Johnson, Gokul Rajaram, Serena Williams, Zach Perret

Team Overview

We are hiring CPAs and EAs to join our growing CoinTracker Tax Experts. In this role, you will work directly with CoinTracker customers to review their crypto tax data, explain outcomes, and ensure compliance. You’ll primarily interact with clients through calls and virtual meetings, helping them navigate their crypto taxes with clarity and confidence.

This is a seasonal contract opportunity, ideal for professionals who want flexible, remote work while gaining hands-on experience at the intersection of crypto and tax.

What You Will Do

• Support CoinTracker clients by reviewing imported crypto transactions and tax reports
• Lead customer calls to explain tax results, answer questions, and provide reassurance and guidance
• Verify the accuracy of tax calculations, identify issues, and flag cases requiring senior review
• Collaborate with CoinTracker’s tax and Customer Success teams to escalate and resolve complex cases
• Stay current on tax laws and crypto reporting requirements
• Deliver an exceptional customer experience by being responsive, professional, and clear
• Impact: Demonstrated ability to drive business impact

What We Look For

Role-Agnostic

• Mission alignment: Hungry and motivated about making progress towards our mission of Enabling everyone in the world to use crypto with peace of mind.
• Trust: Say what you believe. Do what you say.
• Communication: Able to clearly talk about the details and also zoom out to the bigger picture

Role-Specific

• Valid Ptin

• Familiarity With Cointracker

• Active, unrestricted EA or CPA credential (required)
• 3–4 years of experience in tax preparation and review; Crypto experience is required
• Excellent communication skills and comfort leading client conversations over video/phone
• Strong analytical ability and attention to detail when reviewing tax data
• Customer-service orientation: empathetic, proactive, and patient
• Reliable internet connection and ability to work remotely
• Experience working in a startup, fintech, or fast-moving environment

Who You Are

• As a Tax Expert, you have a minimum of 3 years of paid experience preparing and reviewing federal and state individual 1040 tax returns, using commercial tax preparation software
• You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN)
• You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes
• You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner

Contract Terms

• Flexible scheduling, including part-time and full-time seasonal roles
• Incentive based pay opportunities
• Training and internal support provided
• Opportunity to work with a mission-driven, global team and grow your crypto tax expertise

The hourly rate for this position is $45/hr - $65/hr. The actual compensation offered will be based on a variety of job-related factors including relevant skills, education, and experience.