Commercial Operations Intern (Spring 2026)

About Zipline

Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building the first instant logistics system that serves all humans equally. Leveraging expertise in robotics and autonomy, Zipline designs, builds, and operates a fleet of cutting edge, autonomous delivery drones. We serve tens of millions of people around the world.

Joining Zipline’s Emerging Talent program as an intern is an opportunity to contribute to our promise of building a system that provides equitable access to critical healthcare supplies for millions of people. We believe that internships are more than just opportunities to learn by watching or doing low level tasks. We expect our interns to take on meaningful work that actively contributes to moving Zipline’s mission forward, while learning real-world skills that will serve them in their careers for the long term. 

Join us, and build the future of logistics with the best humans around!

About The Us Commercial Opsteam

The US Commercial Operations Team provides on-demand delivery of customer orders utilizing a fleet of Uncrewed Aircraft Systems (UAS), often referred to as drones. All flight operations in support of our customers needs, including  processing customer orders, dispatching aircraft, controlling aircraft in flight, and maintaining the fleet. Operating under federal regulations, the Commercial Ops team ensures safe and compliant operations while meeting customer needs.

The Role

Engage with experts in the realm of uncrewed aircraft by taking part in the growth of one of the leading on-demand logistics operations. You will learn various aspects of a regulated flight operation by assisting with process improvement; enhancing technician training; and learning to assess, develop, and refine procedures. You will be asked to consult with subject matter experts to ensure holistic improvements for the benefit of multiple departments within the company.

What You'Ll Do

• Assist with data research, gather information from multiple sources to ensure accuracy, validity, and to assess regulatory implications.
• Organize, format, and produce  high-quality documents that adhere to company style guidelines. 
• Provide feedback and analysis to other departments including Engineering, Training, Safety, and Maintenance. 
• Track and  monitor implementation of process changes to evaluate effectiveness.
• Provide administrative and technical assistance on special projects.

What You'Ll Bring

• Desired qualifications include proficiency in Google and/or Microsoft software suites
• Experience with  Jira/Confluence, Mode, ThoughtSpot, and  SQL database management preferred
• Strong organizational and communication skills
• Willingness to communicate  across programs and departments to gather data and request support
• Eagerness to learn and grow in a fast paced environment
• Ability to observe and document procedures, including in person shadowing of work being performed

What Else You Should Know

Our internships are full-time positions, in-person at our South San Francisco or Dallas office. We will host our Spring 2026 interns from January to April. 

The starting cash range for this internship is $32 - 36/ hour. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, and working location. The total compensation package for each role may also include: a housing stipend; overtime pay; relocation support; paid sick time; and more. 

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Zipline is also committed to providing reasonable accommodations to individuals with disabilities. Please let your point of contact at Zipline know if you require any accommodations throughout your interview process.