Housekeeping & Laundry Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About The Location:

The Four Seasons Resort Maldives at Landaa Giraavaru prides itself on the commitment to the Golden Rule philosophy “Treat Others as you Wish to be Treated” and strives to provide the best possible experience for both our guests and employees. Due to the importance that we place on our employees’ well-being, The Four Seasons has been listed in the FORTUNE Magazine as one of the “100 Best Companies to Work For” rankings ever since 1998. The Four Seasons Resort Maldives at Landaa Giraavaru has 103 spacious luxury villas, 4 Restaurants and 2 Bars combining innovative recreation with the raw natural beauty of the Baa Atoll, which is a UNESCO Biosphere Reserve. Whether it’s the jungle-based Antigravity YOGA or manta ray experiences or endless white beaches, the incredible setting of Landaa Giraavaru provides an amazing living environment.

The Four Seasons Resort Maldives is currently looking for a Housekeeping & Laundry Attendant who shares our passion for excellence and is enthusiastic about creating memorable guest experiences. Housekeeping & Laundry Attendant is part of a diverse and dynamic team which provides award winning service to our valued guests. This position reports to the Director of Housekeeping.

A Maldivian work permit will be provided by the resort.

About Us

The Four Seasons Resort Maldives at Landaa Giraavaru prides itself on the commitment to the Golden Rule philosophy “Treat Others as you Wish to be Treated” and strives to provide the best possible experience for both our guests and employees. Due to the importance that we place on our employees’ well-being, The Four Seasons has been listed in the FORTUNE Magazine as one of the “100 Best Companies to Work For” rankings ever since 1998.

The Four Seasons Resort Maldives at Landaa Giraavaru has 103 spacious luxury villas, 4 Restaurants and 2 Bars combining innovative recreation with the raw natural beauty of the Baa Atoll, which is a UNESCO Biosphere Reserve. Whether it’s the jungle-based Antigravity YOGA or manta ray experiences or endless white beaches, the incredible setting of Landaa Giraavaru provides an amazing living environment.

Accolades earned by Four Seasons Resort Maldives in past few years 

2020: World Spa & Wellness Awards 2020 | Best Resort Spa in Asia & Australasia | Four Seasons Resorts Maldives at Landaa Giraavaru

2020: Spa China Awards 2020 | Global Wellness Resort of the Year | Four Seasons Resorts Maldives at Landaa Giraavaru

2020: Condé Nast Traveler Spa Awards 2020  |  Most Meaningful Experience  |  The Spa and Ayurvedic Retreat, Four Seasons Resort Maldives at Landaa Giraavaru

2020: Scuba Diving Readers’ Choice Awards 2020  |  Ranked #1 Liveaboard for Level of Luxury (Pacific & Indian)  |  Four Seasons Explorer

Special Requirements

• Possesses good English, Maths, and Psychometric abilities
• Passed O Levels
• Has 1-2 years of relevant experience in Five Star Hotels or Resorts
• Possesses aptitude and upward mobility
• Possesses finesse and personal flair

Major Responsibilities

General

• Executes all tasks assigned by his/her superiors
• Demonstrates high degree of standards awareness; promotes teamwork and acts as a role model
• Attends all scheduled training sessions
• Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule

Departmental

• Cleans and stocks guest accommodation including private gardens & pools, and public areas as assigned and in accordance with resort standards
• Stocks and maintains the linen huts in a clean, neat and orderly fashion
• Provides genuine hospitality and recognition in the work area. Promotes resort services and products
• Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the resort
• Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction
• Is knowledgeable about and handles chemicals safely and economically
• Sorts, tags and processes guest laundry, uniforms and hotel linen; collects and delivers guest laundry
• Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately
• Offers a special service touch when an opportunity is presented

Specific Responsibilities and Tasks

General

• Adheres to the hotel's code of conduct and grooming & hygiene standards
• Is seen as working hands-on, assists colleagues during crunch times; walk the talk
• Actively participates in briefings and meetings
• Maintains a clean and orderly work area and promotes a safe working environment
• Performs any additional duties as assigned

Departmental

• Makes beds, does thorough dusting on and wipes all furniture and floors; is well versed in the use of various chemicals and equipment
• Sweeps outdoor areas; cleans private pools; performs turndown service
• Restocks minibars and documents consumption
• Ensures proper procedures are adhered to when handling a "Do Not Disturb" room
• Removes room service dishes and amenity presentations to the service area
• Maintains pars established in all guest rooms for linen and supplies
• Assumes responsibility for master keys and other equipment as assigned
• Reports all maintenance requirements in rooms assigned on a daily basis
• Carefully reads Care Instructions on garments and processes accordingly
• Does minor garment repairs as required; adheres to the 'unprocessed garment' procedure

What to expect from your workplace…You will: 

• Be part of a cohesive team with a singular focus on creating memorable experiences for our guests and employees.
• Have the ability to demonstrate your unique personality and service style while fulfilling the brand standards of the Four Seasons.
• Have career growth opportunities both within Maldives and worldwide at other Four Seasons properties.
• Be presented with competitive pay scheme
• Explore diving and snorkeling activities on the house.
• Earn complimentary rooms nights based on your service period with the Four Seasons.
• Be provided with a fully furnished shared accommodation. 
• Be provided with meals in the Employee Restaurant.
• Have the opportunity of staying fit by using our Gym & outdoor sports facilities.
• Free WIFI in all of the Resort.