Program Quality Management & Compliance Lead-CMMI-ITIL REMOTE

Type Of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

Process and Operational Efficiency

Job Qualifications:

Skills:

Collaboration, Innovation, Process Improvements, Quality Management

Certifications:

None

Experience:

8 + years of related experience

Us Citizenship Required:

Yes

Job Description:

BUSINESS PROCESS ANALYST PRINCIPAL

Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst Principal at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Process and Operational Efficiency .

MEANINGFUL WORK AND PERSONAL IMPACT
As a Business Process Analyst Principal, the work you’ll do at GDIT will be impactful to the mission of the PIVOT-I Program. You will play a crucial role in ensuring quality management and compliance for the program.

Quality Management Program Lead Responsibilities:

• Establishing and maintaining an efficient/effective processes to ensure the quality of products and services throughout the program
• Reviewing, auditing, and improving program activities and work products for compliance with acceptance criteria including but not limited to Performance Work Statement (PWS), documented processes/ procedures/guidelines, and program standards and procedures
• Implementing new processes and/or artifacts from adoption phase to maintenance phase with a high focus on consistency and measure of success
• Issuing Corrective and Preventive Actions when there is a major non-compliance with quality or program policies, or should the program fail to meet performance standards
• Identifying responsible team member(s) to address audit findings
• Participating in root cause analysis and tracking of actions through resolution
• Recommending process improvements to the PIVOT-I Team based on best practices identified within and/or outside GDIT, and aid in their implementation 
• Assisting the PIVOT-I team in resolving quality-issued action items
• Ensuring implementation of the appropriate peer review process. Providing QA review of contractual deliverables and other internal documentation based on contract requirements.
• Report on QA/QC activities and program compliance to the program senior management
• Participating in GDIT Integrated Software Engineering (ISE) Auditors Meeting to report program audit activities status and share best practices and lessons learned
• Participating in lifecycle activities such as internal Program Management Reviews (PMRs) and Milestone Reviews
• Coordinating with the PIVOT-I Team to determine, document, and track program- specific performance metrics and verify that these metrics are being met
• Supporting activities prescribed in the Program Measurement Plan, Configuration Management Plan, and Risk Management Plan
• Supporting process tailoring activities to align GDIT processes to contract needs
• Maintaining the programs artifact and collaboration repositories per the organization’s standard

WHAT YOU’LL NEED TO SUCCEED
Bring your initiative and drive for innovation to GDIT. The Business Process Analyst Principal must have:
● Education: BA/BS degree and 8 years of experience or 12 years of experience in lieu of degree
● Experience: 5+ years
● Technical skills: ITIL Foundation Certification or experience working in an IT Service Management environment preferred (required to have ITIL Certification within 3 months if hired) of related experience
● US citizenship required
● Role requirements:

• Working knowledge of CMMI-SVC v3.0 framework and auditing against CMMI-SVC best practices

• Configuration Management Experience

• Risk Management Experience

• Agile Methodologies Experience

• Working knowledge of MS Office Suite Products
• Prior experience with SOP repositories

• Strong Interpersonal Skills

• Solid communication skills - verbal and written
• Attention to detail and accuracy
• Ability to multitask in a stressful environment

• Experience Working Remotely

• Creating and maintaining SharePoint sites/Teams Channels with appropriate permission levels for maximum collaboration

• Version/History Control

• Courage to question the process to better understand and implement improvements
• Self-starter requiring little direction
• Resourceful with an interest in conducting research

Desired Qualifications:

• Quality Assurance/Auditor Certification

• Certified Scrum Master, Scrum Alliance or SAFe Certified

• Change Management Certification

• Servicenow Experience

• Solid communication skills in a high visibility environment
• Ability to interact professionally with all levels of management
• GDIT IS YOUR PLACE
• At GDIT, the mission is our purpose, and our people are at the center of everything we do.
• ● Growth: AI-powered career tool that identifies career steps and learning opportunities
• ● Support: An internal mobility team focused on helping you achieve your career goals
• ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• ● Flexibility: Full-flex work week to own your priorities at work and at home
• ● Community: Award-winning culture of innovation and a military-friendly workplace
• OWN YOUR OPPORTUNITY
• Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

The likely salary range for this position is $110,500 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

USA NC Home Office (NCHOME)

Additional Work Locations:

Total Rewards At Gdit:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

Gdit.Com/Tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans