Molecolar Imaging Clinical Education Specialist

Job Description Summary

Responsible for providing formal clinical training to customers that have purchased GE Healthcare MI products.
Responsibilities include ongoing post-sale customer support and on-site clinical visits for education sessions.
Additional responsibilities include product demonstrations during pre-sale activities and congresses.

Job Description

Key Responsibilities

• Provide clinical information to customers by demonstrating the full range of MI product features and benefits.
• Develop, coordinate, and deliver product training to customers on software and applications of the GE Healthcare MI portfolio of scanners and post-processing workstations.
• Monitor and control customer satisfaction through continuing education trainings and optimization of the performance of GE Healthcare equipment used by customers.
• Support trade shows and professional conferences by performing GE Healthcare product demonstrations and workstation promotion, as well as customer training.
• Use product knowledge to assist commercial and marketing teams in developing sales tools.
• Provide post-training reports and regular feedback on customer satisfaction and needs to the internal Sales and Service organization.

Required Qualifications

• TSRM or Master’s Degree in Biomedical Engineering or related field.
• Ability to establish relationships easily, open and flexible to work outside of the office.
• Willingness to travel extensively within your specified geographic region and nationwide for trainings, sales meetings, and tradeshows.
• Willingness to submit to a driving record check if operating a GE-owned/leased or rental vehicle for company business.
• Solid problem-solving skills (ability to manage and resolve conflict, communicate issues, and propose solutions to both internal team members and external customers).
• Proven professional business acumen (experience interfacing with both internal team members and external customers as part of a solution-based sales process).
• Self-motivated, with initiative to identify opportunities for improvement and take action.
• Team-oriented with a customer satisfaction mindset.
• Ability to multi-task effectively and manage multiple priorities simultaneously.
• Strong presentation skills (public speaking and lecture experience desired).
• Ability to communicate effectively using the local language.
• Fluent in English.

Preferred Qualifications

• Background on GE Healthcare technology (physics, medical, etc.). Basic clinical/medical background is also requested.
• Experience with clinical scanning skills in MI modality.
• Experience in a similar role, preferably with exposure to MI in general or specifically on GE Healthcare systems

Inclusion And Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No