Trainer, Learning & Development

The purpose of the Consortium for Professional Development is to design, develop, and deliver impactful, equitable, and inclusive learning opportunities for the public health workforce community. Our goal is to inspire and promote personal growth and career advancement to address the public health challenges of our time.

Job Description

The Trainer for Staff Learning & Development will support the development and implementation of training programs across Boston Public Health Commission. This role requires strong facilitation skills and instructional design expertise. The trainer will create and deliver accessible, impactful learning opportunities while ensuring the successful execution, evaluation, and continuous improvement of program initiatives. This position ensures training initiatives are aligned with these outcomes, Boston Public Health Commission’s strategic plan, and the agency’s commitment to racial justice and health equity.

Key Responsibilities:

• Work to help BPHC become an anti-racist organization by meeting or exceeding standards set by the BPHC Anti-Racism policy.
• Adhere to the Consortium for Professional Development’s practices and standards.
• Support the learning management system by uploading content, tracking progress, processing enrollments, and generating reports.
• Facilitate training sessions (in-person and virtual), assist with online course delivery, operate audio/visual equipment, and support monthly New Hire Orientation.
• Develop and adapt training materials, including curricula, manuals, e-learning modules, and job aids, to accommodate diverse learning needs.
• Communicate schedules, course details, and program information; answer participant inquiries; and prepare reports and correspondence.
• Collaborate with leadership, employees, and cross-functional teams to assess training needs, build and maintain strong stakeholder relationships, and represent the organization at events.
• Stay current on industry trends and serve as a subject matter expert on training methodologies and best practices.
• Other duties as assigned.

Qualifications

• Passionate commitment to health equity and racial/social justice issues.
• Knowledge of or willingness to learn about the role of public health in addressing racism, the social determinants of health, and injustice in health outcomes as well as strategies to advance racial justice and health equity.
• Educational and work experience:
• High School Diploma/GED and three (3) years of related experience.
• Associate's degree with (2) years related experience.
• Experience designing and facilitating trainings and workshops utilizing adult learning theory.
• Proficiency with learning management systems (LMS), e-learning platforms, and virtual collaboration tools.
• Excellent skills in all Microsoft applications (Teams, Word, Excel, etc.).
• Strong project management skills, with the ability to manage multiple programs simultaneously.
• Experience working in non-profit or government agencies is highly desirable.
• Experience in evaluating program effectiveness through data analysis and feedback collection.