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Business & Merchandising Manager - Benelux & Scandinavia

CHANEL.com

Office

Netherlands Headquarters

Full Time

Location: Amsterdam

Position: Permanent

As a member of the Fashion team and reporting to the Fashion & WFJ Director for the Benelux Scandinavia Market (including Belgium, the Netherlands, Luxembourg, Denmark, Norway and Sweden) you contribute to the support and development of the network of 6 retail boutiques and 1 business partner in Antwerp.

In a context of heightened challenges for Fashion Europe, the role of the Business & Merchandising Manager within the team is decisive in:

  • Supporting the performance management of the network's Fashion Boutiques 
  • Ensuring product assortments for each collection are in line with the One Boutique One Story and Fashion Europe strategy
  • Strengthening and animating the community of Sales Managers
  • Promoting local best practices towards regional teams and reporting on their specific needs

What impact you can create at CHANEL:

Retail Business Analysis

  • Build the annual commercial objectives, coordinate the monthly objectives with the boutiques and ensure follow-up
  • Carry out the network performance analysis: monitoring and analyzing network indicators (sales, Fashion Advisors objectives, products/collections performances) and building ad-hoc reports
  • Lead performance improvement action plans such as incentives
  • Participate in finance forecasting in collaboration with Finance team

Product Merchandising

  • Ensure the OTBs are in line with boutiques needs and priorities and build the OTBs for the business partner in Antwerp
  • Coordinate the buying sessions, support Boutique Directors in the construction of their assortment embodying the One Boutique One Story strategy
  • Pilot the collection lifecycle (buys, collection launches, transfers, recycling)
  • Collect qualitative feedback on collection to share with Europe Product Merchandising community
  • Optimize collection performance and pilot stock, by working 360 with local VM, Learning and Style Expertise

You are energized by

  • You are passionate about figures
  • You are up to date with the latest trends, following fashion news and product releases with enthusiasm
  • You enjoy working in synergy with different departments and contacts to bring your projects to fruition
  • Finding information on your own allows you to feed your curiosity and solve problems constructively
  • You demonstrate agility in complex environments
  • You enjoy working in a multicultural environment

What you will bring

  • You have an analytical mind, you are rigorous and precise, and you know how to make figures speak for themselves in order to draw up action plans
  • You have a strong product sensibility and a keen interest in Fashion
  • Knowledge of retail
  • You have a strong team spirit and ability to engage other teams in your topics
  • You have strong communication skills
  • Fluent in English, French is a plus
  • You have advanced proficiency of the Pack Office, in particular Excel, PowerPoint and PowerBI

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

Business & Merchandising Manager - Benelux & Scandinavia

Office

Netherlands Headquarters

Full Time

September 26, 2025

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CHANEL