Vice President, Operations Manager (NFRR), Global Operations
Bank of America.com
Office
Singapore
Full Time
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for leading a segment or a small operations unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include overseeing day-to-day activities of employees, including executing transactions and managing the budget, expenses, forecasting, and reporting.
NFRR, Tax reporting, Credit reporting and Remediation (NTCR) is looking for dynamic and experienced individuals to support the strategy to meet the policy & regulatory requirements associated with Non-Financial Regulatory Reporting (NFRR) report production process across multiple APAC branches.
Key responsibilities include ensuring accuracy, completeness & timeliness of NFRR submission to regulator, timely escalations of issues, communicate regulatory requirement change, and governance among others.
The successful candidate will work closely with cross-functional teams including Manual Data Providers, Report Preparers, Report Owners, Data Strategy and Management Executive (DSME) and FLU/CF Governance team.
Roles & Responsibilities
1. Assume the role as Report Preparer for Singapore & Japan, which include producing report, performing in-line control, and submitting report to the regulator while ensuring compliance with local regulatory requirements and internal standards.
2. Manage and enhance governance around the report production process across APAC including data sourcing, documentation, error handling, and issue remediation.
3. Partner with regional & global stakeholders to standardize reporting processes, eliminate redundancies, and implement best practices.
4. Drive automation and efficiency improvements through Excel VBA, Alteryx tools or other relevant technologies.
5. Coordinate and support internal & external audits, regulatory reviews, and control testing.
6. Prepare and present key metrices and governance update to senior management when required.
Required Skills:
- Bachelor’s Degree with minimum 10+ years of experience; Professional qualifications (e.g., CA, CFA, CPA) preferred.• Experience in any of the following areas: Operations/Finance/Regulatory Reporting/Risk. Advantage for candidates with Regulator reporting experience.• Strong knowledge of Trade Finance, Cash Management and Credit products.• High level understanding of regulatory domain and associated LRR requirements.• Strong technical and data analytical skills (i.e., Excel, and other similar applications) with experience in analysing, managing and reporting from large sets of structured data (e.g., books and records data).• Able to produce accurate work output and reports under tight deadlines.• Communicates effectively in both oral and written formats and tailor structure message appropriately to audience.• Demonstrated intellectual curiosity and operational excellence experience.• Able to think critically to quickly analyse and resolve issues• Influences and delivers results through collaborative relationship with key partners and stakeholders.• Works independently to prioritize work and deliver against regulatory deadlines amidst a dynamic environment.• Able to demonstrate a high level of integrity with a mature approach to work.Desired Skills:
- Audit experience.• Knowledge of key regulatory reporting rules relating to Trade Finance, Cash Management and Credit products.• Experience interacting with regulatory agencies and /or reg exams.• Regulatory reporting experience and/or experience in a global banking regulatory reporting environment or exposure to Trade Finance, Cash Management and Credit products.• Regulatory reporting experience and/or experience in global banking regulatory reporting environment or exposure to deposit/ liability balance reports, and payment transactions.• Experience in technology implementation projects including involvement in building new or enhancing existing systems to meet complex reporting requirements.
Vice President, Operations Manager (NFRR), Global Operations
Office
Singapore
Full Time
September 26, 2025