Specialty Pharmacy Navigator, FT Day Shift

The salry range for this position is $24.28 - $36.39/hour.

In a bustling cosmopolitan area surrounded by nature, Adventist Health Portland has been one of the area's leading healthcare providers since the 1800s. In partnership with OHSU, we are comprised of a 302-bed hospital, 11 medical offices, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout East Portland and the surrounding areas. There are many outdoor adventures readily available, including carving the snow at North America's only year-round ski resort, hiking along the Columbia River Gorge or taking a day trip to the unmatched beauty of the Oregon coast.

Job Summary:

Serves as a liaison between patients, healthcare providers, and pharmacy services. Responsible for guiding patients through the medication access process, ensuring timely prescription fulfillment, and addressing barriers to medication adherence. Works closely with clinical teams, insurance providers, and specialty pharmacies to optimize patient outcomes and enhance the overall healthcare experience.

Job Requirements:

Education And Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Four years' experience in a healthcare related field: Preferred
• Retail Pharmacy experience:  Preferred

Licenses/Certifications:

• State Pharmacy Techncian license: Required
• Pharmaceutical Technician Board certification: Preferred
• State Pharmacy Technician (PTC): Required

Essential Functions:

• Serves as the initial point of contact for patients requiring specialty medications. Guides patients through benefits verification, prior authorization, and financial assistance processes.
• Builds and maintains strong relationships with clinic staff, physicians, and pharmacy teams. Promotes the value of the health system’s preferred specialty pharmacy through education and exceptional service. Influences referral patterns to optimize prescription capture rates and improve continuity of care.
• Coordinates prescription processing, documentation, and delivery logistics. Maintains accurate records in EMR and pharmacy systems. Identifies and implements process improvements to enhance service delivery.
• Executes marketing plans to expand pharmacy services and increase revenue. Delivers professional presentations and facilitate educational sessions for clinic and hospital staff. Consults with leadership on opportunities to enhance patient access and satisfaction.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.