Claims Admin / Examiner

Exciting, life-changing Claims opportunities with Chubb Business Services Philippines. Join our Claims team (or refer a friend).

We have multiple open vacancies in our Claims Tower such as Claims Admin, Claims Examiners, Claims Team Leads, Claims SME and many others...!

Our Claims team ensures that we are delivering exceptional, world-class Claims services to our globally distributed stakeholders within agreed SLAs.

Some responsibilities include (but not limited to):

• Investigation: Gathering information and documentation from various sources, including policyholders, agents, and third parties.
• Evaluation: Assessing the accuracy and completeness of claims, determining policy coverage, and calculating claim amounts.
• Resolution: Negotiating settlements, processing claims, and ensuring timely resolution while adhering to company policies and regulatory requirements.
• Communication: Liaising with clients, agents, and internal departments to provide updates and resolve issues.
• Documentation: Maintaining detailed and organized records of all claim activities and policy information.
• Compliance: Upholding company policies and adhering to federal, state, and local regulations.
• Fraud Prevention: Identifying and reporting suspicious or fraudulent claims. 

Requirements:

• Eye for details
• Exceptional written / verbal communication skills
• Prior Claims experience highly beneficial
• Candidates from Insurance (Life or General) or BPO industries will be considered favorably.