Senior Manager, Business Continuity & Operational Resilience

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

The role is part of the independent Line 2 Risk function which is led by the Group Chief Risk Officer. The Line 2 Risk team is part of the broader Legal, Governance, Risk & Compliance business unit.

Your Responsibilities

Reporting to the Director, Group Risk Services, you will be responsible for developing, maintaining and overseeing the framework, policies and standards relating to the Business Continuity Plans (BCP) and Resilience framework for CFS, ensuring alignment with regulatory requirements and industry best practices.

Key Responsibilities Include:

• Developing and maintaining the policy and standards supporting BCP and Resilience of third-party service providers.
• Partnering with business leads on the implementation of BCP and Resilience strategies, including conducting risk assessments of internal and third-party plans, business impact analyses, and supporting the development response and recovery plans.
• Second line challenge and oversight of controls, risks and practices of businesses in relation to BCP and Operational Resilience.
• Coordinating and conducting regular testing and exercises to evaluate the effectiveness of the BCP and Resilience plans and identify areas for improvement for CFS and relevant third parties.
• Collaborating with internal stakeholders to ensure a coordinated approach to business continuity and resilience efforts.
• Monitoring and reporting on the performance of the BCP and Resilience program to senior management and relevant committees.

Your Capability and Experience

 

• Proven experience in identifying, assessing and mitigating various types of risks at an enterprise-wide level, including operational resilience, business continuity planning, crisis management, service provider governance and related fields.
• Proven experience developing and implementing Business Continuity Plans and Resilience frameworks, preferably within the financial services industry, with a focus on superannuation entities.
• Strong knowledge of regulatory requirements related to business continuity and resilience, such as APRA's Prudential Standard CPS 232 and 230.
• Excellent project management and stakeholder engagement skills; able to lead cross-functional teams and influence key stakeholders.
• Strategic thinking, strong analytical and problem-solving skills, with the ability to identify and assess risks and develop effective mitigation strategies.
• Relevant certifications, such as Certified Business Continuity Professional (CBCP) or Certified Information Systems Security Professional (CISSP), would be advantageous.

What To Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Access to CFS Employer Super, which offers an expansive investment menu and flexible insurance solutions 
• Support with financial services, including discounts on home loans and daily bank accounts through our partnership with a leading financial institution
• Access to 24/7 confidential support covering safety, medical and mental health services  
• Life Leave - 3 days per annum to focus on your wellbeing or celebrate a special event
• Exclusive discounts on retail, travel and entertainment
• Additional leave day to celebrate your birthday

Cfs Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential. 

Apply today and join us in helping Australians to achieve their financial freedom. 

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal land (Sydney).