Area Business Manager-Business Loans-Sales

Area Business Manager – Business Loans

Department Business Loans (BL) Location Pune Reporting Relationship Will have team reporting to him. Will report to RBM Position Grade M5

Job Role

• To drive a team of Business and/or Portfolio RMs at Area level
• To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers 
• Drive team for new acquisition new DSA
• To build relationships with key persons in the target segments & build client trust & confidence. 
• Focus to continually increase the Book size, SOH and profitability of the Location
• To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. 
• Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity)
• Resolving/Addressing location level concerns 
• Channel Management 
• Drive adoption of various digital initiatives at location level
• To ensure right sourcing is being done at the location 
• Deepen our market reach through trade meeting, industry associations, local forums etc.
• Enhance X-sell opportunities such as KLI, KGI, CMS etc
• To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market 
• Drive high caliber client service from the Team
• Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc 
• Improve efficiency by monitoring & overseeing continuous improvement of processes.
• Benchmark and adopt best practices used in the Industry to further build efficiency at the location 
• Constantly share rapport with the operating units to customize and develop solutions 
• Mitigate risks and manage them actively 
• Ensure hygiene parameters such delinquency, churn, utilization etc are met at location

Job Requirement

• Preferably MBA 
• Experience: 7-8 years’ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. 
• Good Leadership, Self-motivation and communication skills  for driving Teams
• Relationship Management Skill 
• Good influencing skills