Business Operations Associate

General Information

Job Advert Title Business Operations Associate Location Spain Function/Business Area Sales & Account Development Employment Class Permanent

Description

Business Operations Associate
About Astellas:
At Astellas, experience is coupled energised with a relentless challenger spirit.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We are unusual in our ability to combine the experience, expertise and resources of an established company with the agility, flexibility and tenacity of a start-up. Relentless curiosity and a hunger for discovery flows throughout our entire organisation.
We harness the latest technology and insights from big data with our research expertise to create powerful solutions that could transform the way doctors and nurses treat and care for their patients. We are accelerating product development, driving operational efficiencies and gaining a better understanding of the needs of patients and their healthcare providers.
We partner and collaborate with academic research institutes and biotechnology companies who share our passion for bringing breakthrough discoveries to patients.
The Opportunity:
As Business Operations Associate you will contribute to the successful execution of brand team projects and events by providing operational and administrative support across Commercial, Medical, Market Access, Patient, Communication, and Operational Excellence functions.
In this role you will ensure compliance with Astellas policies and Ethics and Compliance (E&C) standards, while enabling seamless collaboration with internal stakeholders and external partners. Ultimately, you will drive operational excellence that supports patient benefit.
Hybrid Working:
At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.
Key Responsibilities:

• Provide operational and administrative support to projects and events across Commercial, Medical, Market Access, Patient Relations, Communication, and Operational Excellence, ensuring alignment with Astellas policies and E&C requirements.
• Manage end-to-end event logistics, including vendor coordination, budget requests and reviews, purchase order processing, and compliance with internal systems.
• Coordinate the preparation and approval of materials related to assigned projects and events, ensuring accuracy and timely delivery.
• Support the execution of meetings and events (in-person, hybrid, and virtual), handling logistics such as venue booking, travel and accommodation, platform setup, and speaker arrangements.
• Maintain effective collaboration with stakeholders (Business Operations Coordinators, project owners, and cross-functional teams) to anticipate needs, resolve system/process issues, and ensure smooth execution.
• Contribute to process improvement initiatives by identifying operational challenges, suggesting enhancements, and supporting the implementation and communication of updated practices.

Essential Knowledge & Experience:

• Solid experience in administrative support or customer service-related activities.
• Fluent in Spanish and Intermediate in English.

Preferred Knowledge & Experience:

• Strong user skills in Office 365 and Microsoft Excel.
• Experience with event and content management platforms, such as Veeva Event Management and Vault Promomats / Vault Medical.
• Familiarity with procurement and contracting systems, including SAP Ariba / DocuSign.
• Experience using travel and expense management tools, particularly SAP Concur.

Education/Qualifications:

• Bachelor’s degree or equivalent.

Additional Information:

• This is a permanent, full-time position.
• Location: This position is based in Spain.
• This position follows our hybrid working model. Role requires a blend of home and a minimum of 1 day per week in our respective local affiliate office. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.

What We Offer:

• A challenging and diversified job in an international setting
• Opportunity and support to continuous development
• Inspiring work climate

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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